홈2 스위트 바이 힐튼 페코스, 텍사스

Check-in was not handled with professionalism. As soon as we entered the room, we thought the place looked clean. We sat on the bed, but a few moments later, we began to itch. Kept itching and started getting bites on our arms and legs. We decided to leave right away. It seemed that they had bed bugs. Did not stay the night. Just added more stress and work, so when we got home, we had to disinfect all of our things before going inside our house. We arrived late, so it added more hours of driving home at night that we were trying to avoid.

I was not allowed to change or cancel my reservation after we didn’t make it to our hotel because our car broke down

Giovanna and Stephanie in Pecos, Texas made sure that my family had everything we needed. They made sure that my aunt was taken care of by adjusting our assigned rooms. She is disabled and needed a certain type of shower. The only drawback was the curtains not working in the room and the fridge did not cool. I adjusted the temperature but it didn’t work. Otherwise our stay was perfect.

Highly recommend Very clean place, nice little kitchen set up. We especially liked the roll out table when we ordered take out and the curtain we could use to separate the sofa and sleeping area.

Better than expected. Great staff. Clean rooms and lobby.

Favorite stay! Customer Service is always great! Ladies are all very nice and helpful!