Lodge at Pebble Beach

The location is great with stunning views. The hotel is too casual for my liking and I expected something completely different. The Bench restaurant is a disaster i.e. Spring break meets trailer park. For a hotel of this category and this price level (north of 1500 USD per night) this is totally unacceptable to me. It was a mistake to come here

this "hotel", which both is and isn't is of that rare breed of lodging that makes one feel at home. literally. if you have ever had the occasion and opportunity to be a guest in a better home, The Lodge at Pebble Beach will remind you of that kind of experience. every interaction with staff gave one the feeling they were being attended to by an old family equerry. there was nothing corporate about the experience. at no time did i feel i was being subjected to some "standard operating procedure" or employee's manual. the rooms, even the modest ones, are palatial, for what they are. high ceiling and sprawling floorspace make for an en-suite guestroom in a mansion, sort of vibe. room service. the food arrived hot, even though the kitchen was a few hundred yards away and it was raining, cold and windy. the concierge. a more affable exchange can not be had. the bar. i asked that the bartender prepare an obnoxiously off-the-menu cocktail and he did it, without thinking about it. without hesitation. and not with any complaining or exasperated vibe, either. the people at the front desk kind of put you in the mind of a fuzzy episode of the TV Series "Hotel" in the way they tendered the keenest and intentional care to every word that comes from your mouth. at every turn i was confronted with nicety, service, and warmth. i'll be back. thank you, Lodge!

We had very high expectations and they were all met. Everything was really perfect: service, quality, standards, cleanliness, friendliness, golf, food, drink, bar, restaurants, rooms. In addition, we have received a great update.