호텔 카사 델 나랑호

Overall good quality place. Attention to detail from food to room cleanliness. I’m hoping to return in the near future

Hotel Casa del Naranjo was the perfect place for my husband & I to stay with my sister & her husband. Our rooms were elegant and welcoming. The staff were helpful and kind. They even accommodated a real need on my part to do some international business very quickly. The breakfast, which came as part of the room package, was fresh and tasty. And their location can’t be beat. We will absolutely come back!

We were pleased with our entire stay at the property. The location on the main square was convenient to many restaurants, shops, and other points of interest. The staff were attentive and the included breakfast was very good. We look forward to staying here on our next trip to Patzcuaro.

We chose this hotel because of proximity to a business we were going to visit. We explained that we wanted to stay 2 days, possibly 3. Before we even checked into the hotel I found that my card had been charged for a Full 3 days. When I mentioned this to the reception, she claimed this was procedure to pre-charge. When we checked out, the lady at the front desk told me they don't give refunds...even though we were not going to use the room and we were leaving the hotel because our business was complete. After some discussion, they agreed to refund 1 night. 2 weeks later they said they were not able to process the refund on my US Credit card. They asked if I could provided them with a Mexican Card to Refund to.... I provided them with that Info. 2 weeks later they said my mexican card info was not correct. I had my bank president contact the hotel with info so they could provide the refund. He walked them through the entire process on how to issue the refund to my Mexican account. They still to this day have not honored the refund request. They just keep repeating that I have not provided them with the info they need to issue the refund. While the Hotel is very nice, very comfortable and convenient, I will not stay here again because management and ownership is less than honest about policies and procedure. LMBrown Ajijic Mexico

We had an amazing time here at Hotel Casa del Naranjo! We first came to the restaurant and thought the space was so beautiful that we had to stay a night. The restaurant has great food and a great ambiance for a romantic date in Pátzcuaro. The rooms are incredibly beautiful and spacious, everything was clean and the bed was super comfortable. The service was incredible and all of the staff is very accommodating, they let us check out later right before our departure. Also, the breakfast is included when you are a guest, so it's a really great deal. I would absolutely stay here again on my next trip to Pátzcuaro!

La ubicación es inmejorable y la propiedad es antigua pero en buen estado, siempre hubo agua caliente y hay chimenea para temporada de frío. Baño y sábanas de cama limpia y un edredón muy suavecito. El restaurante tiene comida muy variada y a buen precio, con grupo o dueto musical amenizando los horarios de comida. El personal tanto del hotel como del restaurante son muy amables y accesibles.Recomendaría tener valet parking porque aunque el estacionamiento está cerca del hotel hay que circular varias cuadras para llegar a él para guardar el auto.