Grande Classic Pattaya

棒棒的 很讚的體驗 乾淨明亮 推薦大家可以來住 陽台可以直接看到街景 房間空間大 不會太小 浴室洗澡的空間有點小 可以改進

I made the reservation on 04/05/24 for the standard room with twin but when I got in the room, I have found that it was 1 bed room and when my friend open the toilet which found used tissue and hair cover in the toile! and for the bed seem have been sit before. On the table was set toilet tissue! Not napkins. so I would like to call to front desk but hotel phone couldn’t use so I used my own which no body answer! So I call to Trip.com customer care lady picked up the phone and I explained to her. She asked for 30 min to contact the hotel for me. After 15 min she have called to me that hotel will change the room for me and she asked me to contact front desk once again. When I contacted them she said nothing! And give me the keycard for the new room with twin bed when I went to the room everything seem better but the refrigerator is not cold! and very bad smell!!!! Should have training course for the staff, How to service the customer which not ignore and gossip colleagues and also focus on duty. Thanks

พนักงานบริการดีมาก แม่บ้านพูดดีทำความสะอาดดี อาบน้ำอยู่แล้วน้ำไม่ไหลแจ้งปุ๊บขึ้นมาดูให้ปั๊บ มีขนม มาม่า น้ำ ไอติม ของใช้ขายอยู่ข้างล่าง มีปัญหาอะไรพนักงานช่วยเหลือหมด ห้องใหญ่ เตียงกว้างนอนสบาย

ห้องพักดี แม่บ้านนน่ารัก เลทเช็คอินได้ แต่คิด100 บาท ต้องถามพนักงานก่อนนะคับ พอดีไม่เคยเจอ พักมาหลายร้อยโรงแรม

ห้องพักกว้าง สะอาด ห้องน้ำค่อนข้างโอเค ตัวโรงแรมอยู่ไกลหาดไปหน่อย ประมาณ1.3กิโล แต่มีวินกะรถโดยสาร ถือว่าใช้ได้ มีสระว่ายน้ำ มีลิฟต์ ทางเข้าโรงแรมไม่ใช่ด้านหน้าแต่เป็นด้านข้างเดินไปทางขวามือ เดินอีกนิดหน่อยก็ถึง ( อยากให้มีป้ายบอก )

房間設施不錯，全員服務周到。尤其是先前有旅客提示了有人夜間喧嘩，看到電梯口均有提示，不要製造噪音。果然數天無人打擾啊

They reception force us to pay 1000 baht deposit they talk very angry and I ask them can you please speak nice but they talk very bad in thai language and she said that we can kick off you out right now so be quite.we doesn't have other choice because we came from far away very tired.room was very dirty and we couldn't get shower for same day and day after because water was stop no any water even for toilet. Swimming pool very very small and dirty water full of germs and yellow water full of mosquito. At room we have to kill 3 cacolache and mosquito bites all over our body . This most prostituted come here and all room was until morning full of bad fights between Indian and prostituerte. At check out we was worry about our towel becouse they change for each towel 300 baht . Please if you are family or go with partners do not go here is very dangerous and not Safe for your money and documents at room hotel will not accept any responsibility and them safebox doesn't work everything drity and not even standard of one 1 star guest House compare with other hotels is very expensive not value for this money plus the staff by bad behaviour will make you very bad mentally pain so your trip and holiday will be distorted. I am not recommending this hotel if you have any questions you can email me I will send you proof by videos and photos my holiday been damaged by very bad behaviour of the womans who's working at hotel they never help just want charge you without reason