I stayed at this hotel for four weeks in June and July. My experience here was disappointing, starting from the moment that I checked in. My reservation stated that fees and taxes were included and the final amount to be paid at the hotel was shown. I reserved “connecting studios for 4 people” and I was charged an extra 210 Euros at check-in without being told. When I questioned this later, I was told that there is a tax of $2.50 per person per night and the reservation amount only included this tax for one person, so I was charged for the other 3 people at check-in. However, I was still overcharged. One person was under 18 and should not have been charged at all. Another person was leaving early. I was able to eventually get a partial refund because of this. When I chose this hotel, I was looking for one that had air conditioning, and this feature is stated on the website for the hotel. When we arrived, it was very hot in both rooms and the temperature cannot be adjusted in the room. When I tried to get the air conditioning fixed, I was told that the temperature cannot be decreased under 26 degrees Celsius (78.8 Fahrenheit). The temperature cannot be controlled from the room. Most of the time, it seemed that the A/C wasn’t even on, and I was so hot that I was sweating. I did notice that the temperature in the lobby was always much cooler than in our rooms though. If you are looking for a hotel with air conditioning, you won’t be comfortable here. The customer service varied greatly depending on who was at the front desk. Some people were great and some definitely were not. The rooms are only cleaned once per week, but I didn’t mind that. The hotel uses thin, papery mattress covers that seem to be disposable and continually slip off of the mattress. I found myself constantly trying to put the mattress covers and sheets back in place to avoid sleeping on the bare mattress. The covers tear very easily, which made it difficult. This was very annoying. Overall, our stay wasn’t horrible, but we didn’t enjoy this hotel and were happy to check out. I won’t stay here the next time that I am in Paris for an extended stay.
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