호텔 암브르

The location is great because it's close to our local friend's place. Rooms and facilities are a bit old (and need to carry our luggages up a few stairs in order to get to the lift) but in general no major problems. However, the attitude of the receptionist (a young man) who handled our check-in was TERRIBLE, we're not sure if he just dislikes Asians or having a bad day or what? First, he asked for our passports in a very rude manner (like we're bothering him), then when we're paying for the tax charges, our friend wanted to pay in cash but the receptionist didn't have enough change, so he said to us "YOU DON'T HAVE ANY MONEY?" instead of asking nicely whether we can pay with credit card etc.

Brilliant hotel. Definitely will keep it in mind for the next paris trip

服務態度差，一開始問停車，説麻煩停車，在預訂當天上午，才通知兩晚起才能免停車費，直接換一家，這錢就當喂狗了

L’hotel è carino, sta a qualche minuto dalla metro 8 e 14, fermata del pullman proprio sull’uscita. Vicino a Butte aux Cailles, strada con birrerie molto carina. Colazione inclusa scarsa. Pulizie pomeridiane quindi un giorno nn sono state fatte. Il terzo letto molto scomodo

Very unpleasant experience. I had 3 problems described below in order of increasing severity: 1. RESERVATION - I booked a prepaid triple room more than a month in advance. About 2 weeks before (so well in advance) my son decided not to come. So, I asked to change the reservation and have a double room instead. Their replay, obtained after a couple of reminders, was very dry and negative. It is true that my reservation was prepaid with no changes allowed, but I would have appreciated more flexible behavior. The period of the stay coincided with the Olympics and very high demand of hotel accommodations in Paris. The hotel still had several rooms available and would have had no difficulty managing the change without financial losses. 2. BREAKFAST - The hotel provides breakfast as reported on the website at the time of booking. However, upon arrival we were informed that in August the service was not available. Being in a fairly central location we asked to suggest a nearby place for breakfast. The staff told us that in August all the nearby places were closed…. Nevertheless, a few hundred meters away we were able to find several open places that provided breakfast. The staff’s behavior was not professional both for the lack of service and for the inaccurate information and lack of support. 3. PARKING - We booked the hotel Ambre mainly because it included an indoor car parking facility. The only warnings concerned the maximum height of vehicles allowed (maximum height 2.90 m). I would like to point out that my car is a common Mercedes-Benz sedan. Upon arrival at the carpark, I immediately noticed very narrow and very steep access ramps, so much so that at a certain point the car violently hit the floor on the asphalt and I could not go further. With great difficulty I had to extract the car and go back. With the risk of having damaged the lower part of the vehicle. This is a very serious negligence; they should inform customers of the difficulties in accessing the parking and also indicate a minimum height from the ground to avoid possible impacts on the asphalt and related damages. Even more serious was the uncollaborative behavior of the staff that at first refused to acknowledge the problem. Only after some time and much insistence they did provide me with an alternative parking spot. The structure is to be absolutely avoided. Esperienza molto sgradevole. Ho avuto 3 problematiche che descrivo in ordine di gravità crescente: 1. PRENOTAZIONE - Ho prenotato una camera tripla con pagamento anticipato oltre un mese prima. Circa 2 settimane prima (quindi con largo anticipo) mio figlio ha deciso non venire. Quindi ho chiesto di modificare la prenotazione e avere una camera doppia. La risposta, dopo un paio di solleciti, è stata secca e negativa. E’ vero che la mia prenotazione era con pagamento anticipato, ma avrei apprezzato un comportamento più flessibile. Ricordo che il periodo del soggiorno coincideva con le olimpiadi con richiesta molto eleva

Une première dans cet établissement et une très mauvaise expérience !!! Arrivé dans la chambre 302, assez grande pour Paris équipement minimal mais correct... première surprise pas de serviette de bain. Un petit tour à la réception plus tard j'ai des serviettes de bain. Je passe sur les portes douteuses avec des tâches de client précédent qui ne doivent plus partir compte tenu du type de peinture utilisé (probablement une erreur du peintre). Boisson chaude disponible... arrivé 23h pas possible de se faire une infusion ou un café... je monte dans ma chambre 2eme surprise tout l'éclairage de la tête de lit ne fonctionne pas... un côté l'interrupteur fonctionne mais pas de lumière l'autre côté l'interrupteur est demantibulé donc pour lire tranquille c'est lumière au plafond comme en plein jour ou rien nuit profonde... Une petite douche avant le dodo... super le bac à doux je fuit le carrelage est inondé... Allez au dodo matelas très correct couette et drap propre une bonne nuit s'annonce... Jusqu'à 3h45... réveil avec une drôle de sensation... éclairage (plein jour donc) et HORREUR une dizaine de punaises se promène allègrement sur le drap sur la couette.... j'attaque l'extermination et constate qu'elles ce sont bien délectées de mon sang vu les tâches rouge de chacune.... Hors de question de me remettre dans ce lit je finis la nuit sur la chaise (difficile de dormir donc).... Réveil douche.... inondations du plancher cuisine.. descente au PETIT-dej.... café à volonté (correct c'est déjà ça) yahourt à volonté génial...un fond de saladier de salade se fruit et 1 croissant et... c'est tout... pas un bout de pain ou une deuxième viennoiserie, pas un jus de fruit. Cette expérience n'est peut être pas représentative de l'établissement mais en tout cas je ne suis pas près de le recommander. Quelques photos après extermination