호텔 뒤 텅

The staff are lovely and extremely helpful. The hotel is well situated in the 9e, and there is a relaxing breakfast area downstairs. However, the infrastructure is not great. The wifi is temperamental. We have stayed here before: in the past I was stuck in the elevator once, although it recovered on its own in about five minutes. Recently, we got stuck for half an hour and more worrying, the emergency button was not working. This would be a disaster for someone with claustrophobia because the elevator itself is tiny. The hotel needs to replace the elevator.

We booked a last minute trip to Paris for three nights with Hotel Du Temps in one of their comfort rooms. We arrived to find that none were available and were given a dingy attic room that looked like substandard student accommodation - the walls and corners were dirty, the window wouldn’t close, the lights were old and the bathroom grouting was dark and unclean. It was a totally miserable experience. We left the next day as soon as we could find a more suitable, clean hotel elsewhere. We have tried to obtain a refund through both bookings.com, whom we booked with, but the hotel refuse to return their four calls. They claim we didn’t show up (if only!) but we have videos of the room that prove otherwise. They refuse to acknowledge these videos despite having been emailed them twice. I’m writing this review in the hope that someone from the hotel gets back to me, we are are a refund at the very least. I only have videos to share which I’m unable to post, only pictures.