WS 마레 - 퐁피두 미술관

Les codes d'accès n'était pas les bons impossible d'accéder à la chambre l'ascenseur très inaccessible et dangereux niveau sécurité non aux normes et non respecté pour fauteuil roulant la qualité du service de ws non réactif ne vous fiez pas aux commentaires positifs rien n'est vérifié au préalable je suis toujours en attente du remboursement prélever nous sommes très très insatisfait du service de WS nous avons dû rentrer à domicile malgré la fatigue et la maladie averti des la réservation , traumatisé par cette expérience...

Stayed for a long weekend, the first week of December, we got the blue room at the back, it was immaculately clean! But as I said in my title small but has everything you need. I requested some flowers and a bottle of champagne for our arrival as it was my husbands birthday, the staff did not disappoint, a beautiful bunch of red roses and a bottle of verve was waiting for us, Great location, 10 minutes walk to the Seine and Notre dame. Beautiful patisserie a couple of doors down for breakfast. And with easy reach of metro lines. If I had to suggest an improvement I would say that the pillows were a bit crap. But all in all perfect for a long weekend in Paris, we will rebook on our return. Xxx

Cute place, tiny, lights and fans not working The apartment is clean and nicely decorated. The lights were on a timer and kept turning off every 4 minutes. The fans in 2 of the 3 rooms were connected to the light timer and would turn off when the lights turned off. We contacted the staff but they weren't able to help us. It was sweltering inside the apartment but because of the fan situation, we couldn't get any airflow.

WS Marais was a painful experience. When we arrived in Paris, the fan in the apartment didn't work, the bathroom was a mess with water all over any time we took a shower and a stink emanating from the toilet area. The bed and pillow covers were not changed (Yuck!) and stinked from the previous people who used it. Customer service is through Whatsapp and less than stellar...they are not as ready for English speaking people as you would hope... they send you videos in French when we asked for help with getting the fan fixed. Terrible service. When I demanded that they either fix the issues of move us, they did move us to another apartment. Our first day in Paris was ruined with the delays in help we received and I am demanding a refund for a portion of the stay. P.S: Don't expect any help from ******* either. I find them to be typically useless in dealing with any issues with canned answers and unable to do much.

Très belle luminosité qui s'étend dans les pièces. nous étions avec nos enfants et ils étaient ravis d'avoir leur espace personnel. Nous pouvions déjeuner tranquillement dans l'appartement avec les équipements mis à disposition! je recommande !

Très satisfaite de ce séjour avec mes trois enfants. Emplacement idéal à Paris, en plein cœur du Marais, et au calme. Appartement propre et décoration soignée. Pas eu de soucis avec les 3 codes pour accéder à l'appartement, heureusement, car visiblement pas de personnel sur place en cas de problème.