더 에르모사 인(The Hermosa Inn)

The history about the house is the best part of this boutique hotel, especially if your are fan of Stetson hats and cowboy art. Hotel atmosphere is excellent. Rooms are spacious and well decorated. WE really enjoyed the weekend brunch and happy hour out on the patio.

Have stayed several times before. It has what I am looking for: beautiful grounds, small boutique feel, with dining/bar on site, and typically very quiet (I eat early dinners and hit the hay early on these trips). This stay, however, I had several negative experiences. First, after booking online it took two calls (and over a week) to get emailed reservation confirmation. Then, the room assignment. In the first, lights from the valet parking lot came directly into the bedroom, directly into your eyes if you are in the bed. After politely talking to desk staff, I packed and moved to another unit, but was still on parking lots on both sides, with the outdoor patio (one of the main reasons I book here) facing the lot. Worse yet, when the neighboring unit flushed their toilet, it emitted a prolonged, loud drilling sound, enough to wake anyone. When I mentioned these issues, I was told that I had booked the lowest cost room type (at more than $700/night!) and in "my future stays" to avoid these issues, I should book a higher-level room. Finally, also at check out, I flagged a $100 drink tab that had been signed to my room from the bar that was not mine. From the tab and other detailed receipts they showed me, it was clearly three guys having late-night after-dinner high-end bourbons that either accidentally or on purpose got signed to my room. It took too much back and forth and me having to present receipts, review them and the signature on the tab (even continuing to email exchanges after I left) to get that removed and refunded. It is a lovely, historic place. If you are an older couple, or perhaps a male business/golf traveler, this is a nice spot if you spring for the more expensive rooms, or at least not the two that immediately abut the parking lots.

The Hermosa Inn is a first class establishment. We were treated like royalty our entire stay. The dining experience at Lon’s was the best we have ever had! The Inn in smaller with wonderful casitas and lovely fireplaces. The grounds are beautiful with access the everything! The pool and jacuzzi are open 24 hours a day! Our stay was wonderful!

the most beautiful romantic amazing hotel .. I have stayed here in the past many times..I visited this time ..IT is the western Santa Fe old Arizona beauty with blooming lush flower and tree and cactus gardens ,,, great food and gracious and amazing surroundings

From the moment you meet Nicole at the front desk it becomes clear that a personalized, professional team is about to work their magic. My husband and I have a tradition of staying in small luxury hotels for New Year’s Eve and the Hermosa is a stand out top experience. Nicole made sure we had the perfect casita and even brought me a cup of coffee to insure that I had the energy after our flight to enjoy it! The place feels intimate despite housing a destination restaurant - Lons. The food is terrific and Carlos was a spirited and attentive server at the pool. There are numerous trailheads a minutes drive away, which are great to explore, if you can tear yourself away from the fire pits.

Top notch service. Food was incredible!. Outside seating in December under the heat lamps was great! I had the Bison short ribs. Be sure to try one of their signature cocktails. Everything from presentation to service was excellent! Will definitely go back on my next trip to Phoenix.

The Hermosa Inn is a beautiful getaway resort with attention to detail from the parking attendants to the staff and certainly to the cozy rooms and gardens. Diana and Tami in reception are most kind and helpful, always smiling and making sure you have a wonderful experience. The restaurant Lon's is elegant and dining inside or outside never disappoints.

Magical. The staff helped make our milestone birthday celebration extra special.

Clean rooms, sufficient bath necessities, ok TV, nice fireplace, adequate Wi-Fi and USB A outlets