하이랜더 호텔 바 키친 루프탑

Whilst my room was spacious it is dated, mattress clearly needs to be replaced, chairs looked dirty but were actually faded and bathroom had a guest - spider and it was clear it’s been there for some time. What is classed as breakfast included was pathetic. Customer service was bland and rude most of the time. I was there for a 21st and interaction with staff in lead up to this event was nothing short of disappointing. Could never get a straight answer on function food and what this venue classes as “platters” is disgraceful esp when you see the pricing. Overpriced and whilst some food had flavours the meatballs were full of breadcrumbs - inedible, pizzas are just garlic bread topped with other ingredients and squid overcooked. Staff on the bar were also letting other people charge to bar tab who were not authorised. Overall experience was lack lustre and I certainly wouldn’t be booking an event there.

Lights on outside kept us awake.Loud pumping noise outside at least 4 to 5 times a day

Spacious and clean room. Hotel is right next to busy road but room was quiet. Several shopping centers nearby. The complimentary breakfast however seems to be for 10 year olds: coco puffs, milk, cup of fruit and a muesli bar.