팡코르 라우트 리조트(Pangkor Laut Resort - Small Luxury Hotels of the World)

initial booking was last minute changed by Trip due to kids were not allowed by resort to stay in the room we had booked. Was completely not happy when Trip called, cause was so looking forward for the Sea View Villa. Trip should have blocked or not able to book the room if there are kids in the first place. But Trip quickly compensated with Trip Coins and the Villa that we’re received was beyond our expectations. Really happy and satisfied with our stay! Will definitely plan our next Trip again for sure. Anyways summary if you’re travelling with kids, do note that Sea Villa unable to accommodate kids. Thank you Trip for best deal!

All resort but fairly well maintained resort. Staff were friendly but they are very inefficient to arrange new room for me due to the aircond with big noise. They took more than 45mins to prepare another room for me. At first they promised the room will be ready in 20mins. Amazing beach view at Emerald Bay. Water was crystal clear and could see many fishes swimming around.

The room is old ， but anyway is clean. Shuttle bus the staff said every 15minit 1 times，but we wait 20minit in main lobby there didn't see any shuttle bus. We wait around 25 minute the shuttle bus....need to improve the shuttle bus service.Everything is ok just only the shuttle bus. Environment is good feel relax.

The service Abit under par for a 5 stars resort that charge so much... facilities are good especially the tennis court and swimming pool. Food options Abit limited Overall it's Abit expensive for south east Asia standard

i was staying at the Hillside Villa recently. i just wondering why there hv w/o any buggy or shuttle service? actually I'm plan to bring my parents but also worry how wld they walk up too far away to restaurant??? sigh...

非常好的酒店，細節做的完美。恰好我生日，但我提前沒説，我朋友當天幫我跟酒店溝通，送了蛋糕，小孩子很開心。

Overall experience is good, the welcome reception service is impressive. Hope the cleanliness of the balcony could be improved.

The resort is amazing. Probably the best place we’ve ever visited. From the moment we arrived to the moment we left was just perfect. Every detail thought through, every single staff member welcoming and efficient at all times.

The services were TIPTOP, and eventhough we were delayed and waiting long to get the boat there as the PEAK period of a long weekend, in the end we were welcomed by the Director Of Guests Liaison, Mr Segar who has given his best services with apologies that we forgotten how tired the wait was across the land. Throughout the stay, from lunch on arrival and also dinner at the Feast Village the next morning, we should recommend that the waiters are all very alert on guests needs especially Shakil who has served us very well and also at the Chapman's Bar, Israfil and Tame!!! and not forgeting DEVI who sees us every morning to provide us the table and also she serves us at the Uncle Lim during one of our dinner, they were ALL Superb!! 5 STAR to Pangkor Laut...... and am sure there are many more but probably we did not meet them during this trip... eh yes the van drivers that take us around the island were all very nice and especially seeing us with a baby they do drive slow to avoid jumpy rides... All in all the trip was really memorable with happy people around.. A definite come again. Everything in Pangkor LAUT are very good, superb and special, we got no complains at all and will always remember the best trip we enjoyed very much!! Congratulations to SEGAR for the SUPERB team!!! making our holiday a SPECIAL one...