헤스페리아 시우다드 데 마요르카(Hesperia Ciudad de Mallorca)

O hotel não condiz com as fotos! Ele está velho, o ar condicionado estava desligado de todo o hotel e alagaram que não poderiam ligar pois o clima lá fora estava frio. Não foi informada essa informação quando reservamos e nem quando chegamos. Na primeira noite ligamos o ar - que constava estar em 18 graus - mas era ar quente, foi uma péssima noite. Café da manhã também deixa a desejar segundo descrição. O estacionamento é pequeno e não comporta todos os hóspedes, tendo que deixar carro na rua.

Ideal location literally next to a bus stop about 15 minutes to get into town . Or take a cab and it will take 5-7 minutes

Instalaciones buenas con habitación amplia y limpia. Desayuno variado con personal muy atento al servicio.

Buen hotel en la ciudad de palma.

Nada malo que destacar

Great base for a long weekend where exploring the city was the main aim. Particularly as the bus service to and from the hotel is so convenient,cheap and efficient. ( 47 into town, 46 return). Two euros per person. Our room was comfortable and clean and the breakfast buffet was good. Would stay here again .

L'hotel è in una posizione ottima per raggiungere il centro, offre un ottimo rapporto qualità-prezzo con camere ampie e spazi puliti e ordinati. il personale è sempre disponibile e molto cordiale. Torneremo.

Estuve en julio de 2022 con mi hija de doce años. Conocía Palma y elegí este hotel por su ubicación, en particular por la proximidad al centro comercial de Porto Pi donde sabía que podría encontrar todo lo necesario para poder ir a cenar con ella cada día y volver caminando después con toda tranquilidad. Pero el hotel me sorprendió con mucho más. El desayuno era fantástico, el personal amabilísimo, la piscina estupenda y la tranquilidad a la hora de dormir, impagable.

This hotel is sold as 4 star but in my opinion is more like a 2 star motel. It is clean but it is hard to find anything else that is positive about it. Overall, I found that the building and garden are grubby and in need of attention. The pool area is very tired and unappealing. The pillows were stained and so well worn that they provided no support. When I asked for new ones the replacements were still the same. The bed had been used so much on one side that there was a constant lean on that side which gave the feeling of rolling off. There were several cracks in the bottom of the bath where it was collapsing and unhygienic. When I brought this to the attendees of the lady on reception during the day she said they would look into it but I never heard from her on it again. The hotel had turned the air-conditioning off centrally and refused to turn it on which meant that our room was too warm and stuffy. This meant that we had to keep the balcony door open resulting in constant noise from the traffic at a busy junction below through the night. On one occasion I was stopped by a member of staff and told I couldn't bring my breakfast from the dining room to my room unless I paid an additional charge. None of the staff were able to assist us with any enquiries or requests to address our issues. The night porter had no English and the lady atvthe front desk was totally indifferent to us. She said if we don't like the hotel we should checkout, so we did, never to return.