Hilton Grand Vacations Club Palm Desert

공원 전체적으로 매우 좋습니다. 실제 장면은 사진에서 보는 것보다 더 충격적입니다. 객실 내부 시설은 실제로 매우 현대적이며 고풍스러운 느낌이 들지 않습니다.

방도 넓고 쾌적하고 만족스럽습니다.

Hilton.com을 통해 예약했습니다. 힐튼은 예약을 확정하기도 했습니다. 도착하자마자 방이 없어서 거절당했고 다른 곳에서 다른 숙박 시설을 찾아야 했습니다. 그날 밤 숙박 시설에 대한 도움은 없었습니다. 우리는 3m짜리 아기와 가족을 데리고 갔습니다.

I stayed in a 750 sqft room, spacious for the price, and it has everything you need in the kitchen. Driving to nearby business center was about 5-10 minutes. The hotel has 2 chargers for EV free for guests. 2 TV are smaller than many other hotels, about 32-36 inches but you can cast Netflix or anything on Chromecast. I don’t see this feature at other hotels. I paid through Orbitz in advance and got a discount which was lower than if paying at the hotel at the check in. I wanted to leave 1 day early but couldn’t because I paid through Orbitz. Orbitz agents tried to help me but could not talk to the hotel because they have a “policy … do not contact “. They suggested I talk directly to the hotel but the hotel said they couldn’t do much because I paid Orbitz. So, I got the runaround. Anyway I am happy with the stay, but wish Hilton Hotel and Orbitz could be more transparent in their policies online.

This is the 6th time I have stayed here in the past 10 years... Overall conditions and cleanliness are continuously declining. From Intrawest to Diamond Resorts and now Hilton Grand Vacations - the resort keeps getting more run down.

Poor service and lack of clean.