JW 메리어트 데저트 스프링스 리조트 앤 스파(JW Marriott Desert Springs Resort & Spa)

酒店環境很好，裝修有點陳舊，前台南亞裔員工態度不好。餐廳服務人員的工作素質一流。停車場位置充足，停車免費。

一次非常非常糟糕的體驗 房間空調破舊，風大，像住在火車裡，水龍頭漏水，陽台門打不開，衞生間有蟲，有螞蟻，酒店亂收費，我們買的包早餐的房間，第一天自助早餐要等20分鐘，第二天40分鐘，家裡長者血糖不好，還有其它安排等不了，説可以六人分開2桌坐，結果安排在外面風吹着吃完了早飯，咖啡果汁給的都不及時，自助餐種類非常少，服務基本等於無服務，想自己倒果汁還不讓，吃完長者就先回屋子了，留下我們給小費，對，沒錯這麼差服務還有臉要小費，然後更氣憤更無法理解的還要多收我們33美金，説是因為本來兩桌分開結算變我一邊結算的費用？我問了好幾遍，*** 這是什麼收費理由。因為趕着出門，就走了，後聯繫客服詢問了好幾天，酒店堅持要收這筆錢，真過分，如果誰想花3700，住35平4人間，又臟又舊，路又遠，早飯等40分鐘，還被亂扣費的，請選擇這家

我們在沙漠泉 JW 萬豪酒店度過了一次愉快的旅行。場地和房間都很棒，適合孩子和全家人做很多事情，乘船很有趣，泳池裡有很多娛樂活動，尤其是在周末。總經理努斯拉特不遺餘力地向我們的家人表示了極大的善意。我們玩得很開心，希望很快能再次訪問。

Really nice hotel. Rooms are modern and spacious. The rest of the hotel is nice but not really well mantained. If you just want to relax, maybe you should try another one!

This is our 1st That we got at jw Marriott very very bad service The room was very very dirty. Did you not come and clean and it was full of flies and bugs We tried to talk to the hotel, but they said we should talk to you because I got books from you guys We had to wait for the towels for four hours and did not deliver It was full of people like every year, did not treat us very good

環境不錯，非週末人少安靜

幾千的酒店，結果很失望，房間小舊，且走很遠的路

Nice hotel and amenities. Pool facilites need some updates.

很適合來放鬆一下