빌라 갈레 콜렉션 팔라시오 도스 아르코스

We stayed 5 nights in room 318. Our view of the pool, gardens and the ocean were lovely. The beds were comfortable and the room well appointed. The staff were very friendly and helpful. The food and service staff were outstanding. Situated in an ancient palace with modern additions on a corner, in a quaint village, it is a lovely place to stay. We took an uber to the Maritime Museum.

Stayed as part of a 3 week holiday across Portugal. This was Vila Gale hotel number 1/4 we would stay and was the best. We stayed as a family of 4 in a suite. Which was perfect. Amazing balcony and spotless big room with separate rooms for the kids. Hotel has character but modern feel. Breakfast was lovely. Staff where great (We left a valuable item in the safe which they transported to our next hotel). We eat in the restaurant on one night. Food was good and joining the Vila Gale club you get 10% off which made it good value. Pool was great, and not busy (which is rare in August). Kids loved it and it seemed very relaxed. Location is close to Lisbon on short train journey and 30mins transfer from airport. Area is not as busy as other villages on this coast but a relaxed feel with a few restaurants, park and beach within close reach. Very chilled. Great hotel and we will come back

Very attentive staff and everything went smoothly. We stayed a couple of nights here and didn’t disappointed. Rooms sizes are generous and we’ll clean. Only one power plug was not working and it was properly fixed after addressing the issue. Breakfast times can be busy so recommend to go early if you want the best table with view. Cuisine was delicious. Pool area was not so busy and we could relax around it The car park is very convenient

Overall an excellent hotel. Good rooms, good food, helpful staff, interesting concept of all the poetry on the walls. not much to add there. I'll focus this review on accessibility for wheelchair users--I cannot walk long distances, nor descend steps myself. Accessibility-wise, the hotel gets a "B". In general, accessibility is very good for a palace built on a hillside! Get dropped off "up the hill" outside reception. From there I could roll to the room (#107, dedicated to Bernardim Ribeiro), the restaurant, and the spa. Corridors wide, satisfactory. Bathroom big including roll-up shower, low sink, grab bars everywhere. Points lost for: thick carpet in room makes wheelchair harder to manoeuvre; mini-ramp on one side (outside) of balcony door only; small turning radius to bathroom; low toilet; low, small shower seat; no easy way to enter pool at the spa.

Great room, great pool, very good underground parking. Easy train ride to Lisbon. Easy drive to Sintra. Yes there is road noise but not in rooms which have very quiet air con. Really helpful staff. Breakfast was good. We would strongly recommend it. A great place to return to after sightseeing. Nearby garden is a great walk and the local area is very chic…. Affluent suburb of Lisbon. Finally good views out to sea.

Poor upkeep. Nasty ants in room, no refill of bath towels on my second night and front office did not even apologise when I called at close to 9pm to say no clean bath towels were replaced. Level 3 corridors reek of chlorine from the pool water. For a business hotel, this was poor.