호텔 그란 레헨테

Upon arrival to our room, we noticed it was stuffy and proceeded to adjust the temperature only to find that the AC to all rooms was not turned on "because it was not summer" according to the front desk clerk. We expressed our concern to the booking agent who immediately contacted the hotel with no response. On day 2, we stopped at the front desk again and were told to just open our window which we tried the night before resulting in loud street and pedestrian noise throughout the night. We asked for a fan and were told there were none. Again we contacted our booking agent after a sleepless night and again the hotel did not respond. on Day 2 we returned to the room to find the air on but at 10pm, the air was no longer active and the front desk indicated the air was automatically turned off at 10PM and he had no access to turn it on. The outside temperature had reached record highs in the 90's and we had another sleepless night. On day 3, we asked why the air was programmed to turn off at night and were told, "that is how we do it here"!! The AC was programmed by management and we asked to speak to the manager and were told she would call us. We never received a call and acknowledgment during our stay. Day 3 and 4 the AC was programmed to run from 5P to 12MN. We checked out on Day 5 with no apologies or accommodation to our final bill.

Hotel situado en el centro de Oviedo,es lo mejor del hotel. El resto muy regular,hay habitaciones reformadas q esas están mucho mejor,las habitaciones sin reformar, están mal,muy antiguo todo ,el baño mal,la ducha sin presión y difícil de graduar la temperatura,la cisterna funciona mal. Para acceder al ascensor hay que subir unas escaleras. Hay que reconocer que el precio está bien. No repetiría.