호스텔레리 데 샤토 & 스파

Great location, very friendly staff. Spa is very well equipped with 3 swimming-pools. Breakfast was worth the experience - very generous and varied. Diner at the gastronomic hotel restaurant was a real treat. Perfect place to visit the surroundings and to chill for a weekend. No pets allowed, which is the only minus point.

This fine hotel was highly recommended- coming from an Alsatian couple. It did not disappoint- friendly reception staff, a spacious well appointed suite with comforable king size bed, during a hot time of the year the shutters & easily controllable aircon were extremely welcome. The family running the hotel make every effort to meet guests sharing their local knowledge & advice with an easy smile. Thw owner's daughter passing from table to table to ensure guests are having an enjoyable stay & good experience The refurbished dining area is a wonderful setting for both the extensive breakfast buffet & the wonderful set evening meal which was of excellent quality. The charming maitre'd was a delight- serving with a smile & wonderful French humour. Highly recommended.

We enjoyed our 4 night stay, though the beginning and the end were very poor - see below. Hotel in good position. Quiet. Plenty of parking. Very good pools at spa for different types of experience. Housekeeping very good. Breakfast outstanding. Dinners very good with generally friendly and efficient service, particularly from the older maitre D. Good wine list. Our reception (from a young lady) was dismal. Almost surly. No information. Talked far too fast and showed us to a dark, miserable room, despite having booked top of the range. We insisted on a move to a room over the spa, which was very nice with a good outlook; There were clearly plenty of these rooms available. And on the last evening the older maitre D was off. A younger man took his place. Very full of himself, but utterly useless. Hardly listened to our order, spilled the wine and dropped the lamb on the floor!

Food delicious. Setting great. Service a little slow. Beautiful view. August very hot, and no breeze Good to eat after drinking wine Inside de was cooler but you might want the view. It is price fixed

Ideal hotel for anyone looking to relax in beautiful Alsace countryside. It’s close to Obernai, close to local mountain paths and numerous vineyards. The hotel amenities are superb: spa, pools, saunas, jacuzzi. The staff at reception and the restaurant is very nice and helpful.

Had the most amazing time at Hostellerie des Chateaux with my husband. Had chosen this place to celebrate my birthday. We got a room with a beautiful view into the village and the horizon. Though charged extra they were able to arrange a bouquet, a cake to make my birthday special. The service during breakfast and especially dinner was outstanding. The staff showed great attention to detail and truly made us feel welcome. Where do I start about the food?! Each day indeed was a gastronomical treat with a 4-5 course meal ranging from the most simple to complex flavours all blending in beautifully.They were so kind to accomodate my request to make a few dishes vegetarian too. We also took full advantage of the spa there which was indeed a great attraction with a lot of sauna rooms, hamama, indoor heated pools with dynamic waterjets. We felt so relaxed after this weekend and hope to make it a ritual to go here every year.

I'm a single mature female traveler traveling with 2 small well behaved dogs. I visited from nearby to use the spa and pool for 2 - 3 days. Staff was attentive in April, harried in June, inappropriate and assinine yesterday. The male manager - the son of the owner - is an entitled little prig, who has forgotten he's running what is a hotel has clearly been on a downward spiral since its prime. They haven't figured out here that fawning and demanding a certain comportment of the clientele doesn't equal service. The service was genuinely awful this time. The fawning and scraping around food - which was good but not great didnd't compensate. The physical plant - pool, spa, sauna is well done and was obviously pricey to build. It doesnt compensate for what the place actually offers.

A real disappointment! The food, for the area, is well below standard. None of the employees will try to help you if you’re in need of a service, and their attitude is despicable. Do bring your own shampoo, ironing table etc, as none are available. Way overpriced, simply skip this place and go somewhere else!

Inadmissible ! Animaux de compagnie admis était il noté sur le site de l'établissement... Sauf qu'à la réception le jour J de l'arrivée, on nous dit que les Animaux ne sont admis nulle part ailleurs que dans les chambres !!!! Tous les acces piscine espace gazon uuextérieur interdit, restaurant idem, bar idem !! Du jamais vu dans ce genre d'établissement s'il edt noté que les Animaux dont admis ! Mesdames messieurs si vous emmenez votre compagnon partout avec vous dabs le sac, même petit, vous navez acces à aucune prestation en couple ! A moins de lzisser votre animal seul dans la chambre pendant que vous prenez du bon temps. Purement inadmissible et site a tendance mensongère ! Mais vous ne le decouvrez qu'a votre arrivée. Qui plus est, hitels.com prebd 30% sur le sejour et en plus lhotel vous licre une chambre avec une toute petite fenetre via la réservation **********