베이몬트 바이 윈덤 오세이지 비치

1. On the first day of breakfast, there were only bread slices, no eggs, ham and other hot food, and there were no bread slices in the next few days. (Breakfast is included in my order. )2. When I checked in on the first day, I saw that it was very messy and not cleaned. Later, after the hotel staff came in and cleaned it. 3. During I took a shower, I found that there was no shampoo, only conditioner, so I had to call to send it. What's more worse, there was no hot water in the middle of the shower. 4. The air conditioner in the room is particularly dirty and moldy to the naked eye, so I didn't dare to turn on the air conditioner these days. I usually don't give bad reviews. Even if it's just one or two things mentioned above, I won't be angry, but these things together make me feel very bad. Even in the off-season of tourism, there are few customers, but as long as you are open for business, you should try best to do everything well.

Property was not as depicted in pictures, pool was not functioning. Property was run down and virtually vacant. Did not end up staying at property, tried to cancel, attendant said hed issue a refund to *******, then didn't answer phones for ******* to validate return. Did not stay or check in to property.

Terrible lighting, old fashioned dim lights. The bathtub was all chipped off, the security rail in the tub was gone and plugged up with caulking. The handle to to turn water on in the shower came off. The stopper in the sink was broken off. The freezer in the refrigerator was frozen solid. Wyndham should be ashamed to call this one of their properties!

Repair the place or close it down. This place is terrible. I’ll sleep in the car before I stay there again. Curtains fell off the wall. The shower control wouldn’t work, finally got some water out. There were holes in the walls patched with putty and not painted. The putty was quite old. The refrigerator was dripping water in and outside of the refrigerator. The ice maker didn’t work and obviously hadn’t for a long time. The place is an embarrassment. The woman at check in and checkout was very nice.

The hotel was in a very convenient location for Osage Beach activities. The beds were get comfortable. The front desk was polite and bring extra towels when requested. We were sad that the outside pool wasn't usable but enjoyed the inside pool.

It was dirty inside and out. The bathrooms were nasty, (the public one and the one on the room) I couldn’t even take a shower. The door we used to get in and out of the building didn’t lock so there was no need to use the hotel key unless we were going to the room. I booked for 3 nights (Aug. 1-4) and only stayed 1. I’m still waiting for my refund. According to the app it states that I stayed all 3 nights