더 포인트 바이 엣지

전자레인지, 토스터, 냉장고, 헤어드라이어, 다리미가 있는 매우 깨끗하고 넓은 객실입니다. 유일한 단점은 근처에 상점이 없다는 것입니다. 외출할 때마다 우버를 불러야 했습니다. 가장 가까운 월그린은 도보로 최소 15분 거리에 있습니다.

The Indian Man who runs this place is a womanizing control freak that does violating things to guests! He bullied his way into our room on the 2nd day of our reservation. Add insult to injury the only ones in our room was my children… why did that man think it was appropriate to push his way sinto our room with 13 teen in it? We are not clear… he is way out of line and someone needs to Fire this man immediately! Had we not come to the room when we did it would have more than likely become a physically harmful situation to our kids. We seen him earlier that morning harassing the room next to us at 10:58 screaming at them and recording them for not being checked out or paid up when check out time is 11! He even said he was calling the cops (he did) and banning them from ever booking… STAY FAR AWAY FROM THIS PLACE AND THAT INDIAN ESP IF YOU HAVE KIDS

Don’t book with Sonder!! Booking with Sonder was the worst experience! There is no one physically at the location who works for Sonder, you have to call them over the phone and check in is through the phone as well. It took almost 2 hours to check in because the system they use to scan your ID was having issues reading the ID, which is terrible because why not allow the front desk clerk check ID like any other hotel. Then after taking 2 hours to check in when I got to the door of my suite, the code they gave me didn’t open the door, so I had to call and sit on hold for another 30 minutes! The condition of the suite wasn’t that bad but don’t expect any cookware in the FULL kitchen. Why have a stove top oven but no pans to cook in? I then asked to be accommodated on my last day by requesting a late check out and was told it wasn’t possible to approve. I’ve stayed in many hotels and never had an experience like this, it was unbelievable.

At first glance the property seemed fine and the staff onsite seemed friendly enough. The main issue is with the actual administration that is running this hotel. First night I checked in for my stay there was NO hot water in the whole building in what was one of the coldest cold fronts to face the Orlando area in the last 50 years. NO WHERE did they let any guests know before checking in or did they try to warn you about the situation in order foy you as a guest to be well prepared for what you'd be walking in to. Me and my partner checked in late and when we arrived at our room it was already 10 pm, check-in was smooth through their mobile app but again, NO WARNINGS. When we finally settled in our room that was when we found out their was no water. I then proceeded to start a live chat with their agents via Sonder mobile app and it took them over two hours to let me know the issue was a busted water pipe that cause the WHOLE BUILDING to not have any hot water. I asked them that how long will it take for them to fix it and they advised it would be fixed in the following morning. LIES!! By the next AFTERNOON my partner and I decided to give up waiting and tried to create another chat in order to cancel the remainder of the stay. In order to keep this short and fit within the max, I was given the runaround by both ******* and wonder. Never received my refund and had to leave that hotel and pay for another hotel with Marriot out of pocket. PLEASE BEWARE and reconsider here.

Needs plumbing repairs: tub water control does not close completely and toilet keeps running water. Also, a grab bar bor entering and exiting tub would be helpful for us elderly guests. Otherwise excellent.

Great spot! Good location for quick and easy access to I-Drive near the Universal Parks. Room was well equipped and spacious. Bed was comfy and bathroom was very clean. Thoroughly recommend!