Pestana Orlando Suites Lake Buena Vista

새로 지어진 호텔이라 위생적인 ​​환경은 좋은데 엘리베이터 바로 맞은편에 객실 배치가 아쉽네요. 엘리베이터 열고 닫는 소리가 커서 편히 쉴 수가 없네요. 위층에서 물건 옮기는 소리가 계속 들립니다. 프론트에서 방을 바꿔줄 수는 있지만, 친구들과 같은 층이 아니어서 바꾸지 않았습니다. 더블 조식이 포함된 방을 추가했습니다. 아침 식사는 9시 30분에 끝났습니다. 메뉴는 싱글이었고 9시쯤에는 과일, 요거트, 계란이 없었습니다.

호텔은 전반적으로 괜찮으나 체크인과 체크아웃이 최악입니다. 리셉션에 짧은 머리가 하나 있는데 그녀는 너무 무례했고 체크인할 때 돈을 빚진 것처럼 보였습니다. 체크아웃할 때 비행기가 출발하므로 짐을 호텔에 3시간 더 보관해 달라고 요청했습니다. 오후 9시에. 같은 소녀가 우리에게 거짓말을 하면서 수하물 보관소가 꽉 차서 수용할 수 없다고 말했습니다. 하지만 저희는 신생아와 유아 2명과 함께 여행했기 때문에 먼저 호텔에 짐을 맡겨야 했습니다. 그래서 우리는 수하물 보관소를 볼 수 있는지 물었고 그녀가 문을 연 순간 THE ROOM은 거의 비어 있었습니다. 최악의 접수원!!! 다시는 여기에 머물지 않을 것입니다.

Excelente

Definitely will be staying here again. Our rooms were “fresh” everyday with new towels and beds were made.

The hotel was very pretty, clean and orderly, and nicely up to date and modern. It was comfortable and the staff was wonderful. I will definitely be booking more of my stays here!

This hotel and their staff are amazing. Everyday we went out and came back to a very clean and welcoming room. The staff even set our kids stuffed animals up in their beds as if we were home. The breakfast is kept hot and ready and the front desk was always very helpful and ready to fulfill whatever needs we expressed. Will definitely stay here anytime we're in Orlando.

The facilities are excellent, staff and housekeeping were wonderful! Very clean and good! Just need a little improvement on the breakfast, it's not that is bad but the quality of the food it is not the best!

Pros: Hotel located in quiet area and many great restaurants with in few minutes driving. Good daily breakfast compliment. Daily room service clean and stock enough the necessary items. Cons: We stayed for whole week and noticed floor did not vaccume since my kids dropped crumbs on the floor. Also, I think the comforter was reuseable from previous guest on our stay.

The property was clean, the staff at the front desk was nice and our room was a great size for our family. The free breakfast is only till 9:30 but free coffee was out all day long. What I didn't like AT ALL was their shuttle service. They share it with numerous hotels in the area so you are on a route and have to wait quite some time for the next one. In the evening it was a nightmare being crammed on the bus with no place to sit and it being at complete max capacity driving down I4 while standing with your children standing as well. I ended up getting an Uber after the first day to and from the parks.