아드리아-릴랙스-리조트 미라마르 l

The hotel is great ! The location is very good, the food is fantastic.The complex is a very guest friend ,advanced level. A magnificent place for a quality rest

The Hotel Miramar is a classic old hotel with a rich history and very upscale feel with lovely décor and is incredibly clean. The best attribute is its location, right on a small peninsula along the walking promenade with a lovely setting jutting out right onto the water. . The hotel is located just north/east of the center of the small town of Opatija and the right turn onto a side street can be easy to miss. The building with reception where you check in is on this little side street. After checking in, if you have a car, you will drive down a narrow lane to the underground parking garage where you will be met by an attendant waiting by the parking space assigned to you with a large sign welcoming you and designating that space as yours. The attendant will take your luggage up to your room. The hotel is actually a little complex of a resort, with several separate buildings connected by tunnels and a beautifully landscaped garden. Several buildings are back along the perimeter of the garden without much if any sea view. Be sure to reserve a room in the main original old building with the four story tower, the restaurant, and the “beach” wooden platforms. The expense is well worth it for the lovely views and breezes. The hotel caters, like many in Istria, to Germans and Austrians which has its plusses and minuses. Pluses  the hotel is very clean and the housekeeping people work very hard  after several nights of not being able to sleep due to the extremely hard and uncomfortable mattress, I went to the reception desk to ask for four pillows so that might help mitigate the harsh mattress. The desk clerk was amazingly helpful and immediately asked if we would like them to put on a cushy mattress cover. Oh MY! I said Oh Yes that would be wonderful! And sure enough, they did and it was such an incredible difference and we were finally able to sleep. Minuses - We found it almost impossible to sleep and we were there for several nights. The bed is impossibly uncomfortable. The mattress is as hard as a stone slab, the sheets and pillowcases are extremely rough, the duvet is not large enough to cover even a very slim, moderately tall woman; and the pillows are hard and small. Sleeping was impossible due to the extreme discomfort of all aspects of the bed. See the “plus” above – they offered us a cushy mattress cover which made all the difference so we could finally sleep. - The AC does not work well enough to cool the room enough to be able to sleep. One of the most important factors in choosing this hotel and this specific suite was the individually controlled room AC, so we would not be stuck with centrally controlled hotel AC which is never ever cool enough and which hotels turn off at night which means that halfway through the night we wake up very hot. We told them about the AC several times. - When we once went to reception to ask them to fix the AC, the desk clerk was unacceptably rude without a hint of a customer servic