호텔 & 스파 마리아 마누엘라

Comprei um pack família para 2 adultos e 2 crianças com acesso ao spa e jantar incluído. O check-in só se realiza a partir das 15 h. Não recebi mais nenhuma informação específica do hotel. Fiz o check-in por volta das 17h e sou informada que as crianças só têm acesso à piscina a partir das 13h e com última entrada às 16h30, por isso já não podiam ir à piscina. A rececionista foi extremamente desagradável. Ocorreu uma grave falha de comunicação do hotel porque comprei um pack com acesso à piscina que não era possível realizar. Felizmente a rececionista que estava à noite não era a mesma e foi bastante compreensiva com a situação tendo permitido que usufruíssemos do spa em família no dia seguinte entre as 13 e as 14h30.

Habiendo reservado el spa con muchísima antelación la persona que me atendió no anotó mi reserva, por lo que no pude acudir, falta de profesionalidad total. Cena pobre y poca variedad, desayuno igual. A resaltar la amabilidad de la recepcionista, ya no la de la encargada del spa que me llamó recriminando q había q tener reserva previa sin informarse antes de que yo la había hecho.

Beautiful hotel in the Picos. Very pet friendly. They provided beds and bowls for the pooches. Plenty of secure parking. Very nice buffet breakfast and dinner. Nice relaxing massages. The rooms are in different buildings (Villas) as there are buildings set around a courtyard. We were in the same building as the Spa. You also get Spa robes in your room. We did not manage to try the Spa as it was almost fully booked on both days when we arrived and the only times available didn't suit us. I would recommend you book the Spa access in advance of your arrival to ensure getting a suitable slot. Although the buffet food was very nice, we found it strange that they had fried/poached eggs and black pudding for dinner but not for breakfast!

Very Nice hotel. Friendly staff and good location to explore picos de Europa. Spa as excellent. Only critisism is pillows could be better quality. Loved the motorbikes around the hotel. Excellent breakfast and food overall was very good.

Very nice hotel with spacious rooms. Beds were comfy. The spa was nice and had it all (sauna, sprays, hot tub, cooling pool). Note: Spa needs to be reserved for a specific hour. You need a bathing cap to enter.

Really nice and cozy place. Xmas decorations everywhere. The personal at the reception was very friendly and helpful. Check-in and check-out really fast. Big rooms but the heater was too high for us. Really nice spa, not too busy in the morning. There’s a shop next to the spa where you can buy some clothes if you like. Good value for money