호텔 마추픽추 휴먼테이(Hotel Humantay Lodge Ollantaytambo)

This hotel is super cute and mostly quiet which is rare for Peru. The main guy working during our stay was so friendly and helpful. Him and his wife were working there and had their baby with them so definitely felt family friendly. Hotel was quiet as not many other guests during our stay but there was definitely road noise right out the window and dogs barking. But this is typical for Peru so not really hotels fault. Listing on ********** says includes free buffet but after we ate they told us it wasn't free. He ended up giving it to us for free (mostly just eggs, bread and coffee). The room was very affordable and I wouldn't have minded paying for breakfast, just annoying that the listing was incorrect. The location was great. About 5 minute walk from the main road away from most of the traffic but still close enough where you can easily walk anywhere in the town. The pillows in our room didn't have pillow cases but I just used my tshirt over the pillow - we were only there one night. Not the end of the world, I'm sure they would have provided some if I asked. Overall I would recommend this place.

I had the pleasure of staying at this extraordinary hotel, and I can confidently say that it was an experience I will cherish forever. What sets this place apart is the genuine kindness displayed by the owner and the exceptional service provided by the staff. From the moment I arrived, the owner Rene and his wife made us feel like valued guests. Their warm welcome and personal attention made me feel instantly at home. Throughout my stay, they continuously checked in to ensure I had everything I needed and that my stay was nothing short of perfect. Their kindness and dedication were truly heartwarming. Klenton at this hotel deserve special recognition for their outstanding service. Every interaction with them was a delight. They were attentive, friendly, and always went above and beyond to ensure my comfort. No request was too trivial or too late at night. I remember one particular incident when I needed assistance in the middle of the night. I was pleasantly surprised when the phone was answered promptly, and the Rene the owner on the other end was polite, understanding, and eager to help. Their willingness to go the extra mile even during the late hours speaks volumes about their commi**ent to guest satisfaction. Not only was the service exceptional, but the accommodations were also superb. My room was tastefully decorated, immaculately clean, and provided all the comforts I could ask for. The attention to detail in every aspect of the room was evident, creating a welcoming

Ollantaytambo is a relatively small town, means it could be difficult to find luxurious place to stay. And there is no need for this. You need a place to sleep after visitng inka city here and get ready for Machu Pichhu trip next day. This place fits this purpose. 15 min walk from train station, 10 min from center with restaurants. Its not expensive, but if you go cheaper that will be hostel with shared bathroom. So for 40-45 usd budget per night per room - very nice place to stay, recommended.

Good service but the condition of the place need to get better, we didn’t have to much hot water and it was cold inside the place. Place was clean. But they need to fix a few things in the infrastructure.

Teníamos reserva para este hotel para los días 12 y 13 de noviembre 2021, llegamos y nos encontramos con la desagradable sorpresa de que el hotel no estaba funcionando, gracias a la ayuda de unas personas que fueron muy amables y que se comunicaron con la dueña, nos quisieron derivar a otro hotel que nada tenia ver con lo que habíamos contratado, inferior categoría, tuvimos que buscar hotel y pagar por algo que no estaba contemplado en nuestro presupuesto, una estafa literal, la reserva la hice a través de Despegar.com que me tiene a las vueltas para reintegrarme el dinero