워윅셔 파크 호텔(Warwickshire Park Hotel)

Staff very friendly and welcoming, they also go above and beyond to help

Booked to stay 1 night as on the this website it said there was room service. Got to the hotel nice looking foyer, greeted by Tom, very warm welcome. As we made our way to our room this place got worse! It just looks dated, dilapidated and worn out. When we got to our room, the paper was coming off parts of the wall, thick dust everywhere, mold in the bathroom, wobbly chairs and very, VERY thin windows. On the welcome laminate it says 'we do not offer room service' when i questioned this with reception I spoke with someone who i later found out that he was the owner! He was quite rude and ****y towards me. To cut this shorter, one night, I suppose for the price maybe worth it. Just don't expect anything better than a run down B&B!

On one of the coldest nights of the year it wasn't great to find that the heating in the room was not working. I reported this to reception who placed a fan heater in my room but no offer of moving rooms was put forward. With the heater on the room was fine but tying to sleep with a fan heater on was not great so I turned it off only to wake during the night very cold so on went the heater again. The hotel is generally very tiered although attempts have been made to freshen up the bathrooms. The bar area was cold but on a positive note the food was good and the service was decent. If you like a lukewarm breakfast including the coffee then this is the hotel for you. I presume the early risers would have had a hot breakfast but clearly the buffet was not re-stocked.

Felt much nicer than a 3*, lots of parking, helpful staff, cosy room and great dining options on site.

Very nice location, the room was ok but the family room had 2 single mattresses pushed together to make a bed but not comfortable as the gap in middle. The shower was in a bath and the bed lights did not work the bulbs needs replacement. The restaurant we waited over an hour for the mains to arrive. Was told there was only 1 chef on his own.

Nice hotel and lovely people. Especially Nicole and Garreth. The room was cold though.

Very friendly staff and the room was lovely with a beautiful view. Hotel was clean and would definitely stay again if we were over that way

We arrived to find that our booking hadn't been allocated a room so we missed out on a family room. Ended up with last room available in the hotel - the bed was awful and you could really feel the springs. The reception staff were very nice and gave us free breakfast to apologise but it just didn't make up for the awful bed and rubbish night sleep. The breakfast was very poor also - very little hot food. I really don't think this should be a 4 star hotel - it simply isn't.

Lovely weekend stay, friendly staff, cosy little hotel perfect for a quiet getaway, not far from cute towns