스테이브리지 스위트 오팰런 체스터필드(Staybridge Suites O'Fallon Chesterfield)

It was top of the line. I have stayed at hotels that cost moreand weren't half as good. Great job

The room was clean the staff where Friendly and attentive we had a couple New Year’s Eve gathering and it was close to nice restaurants bars and gas stations!

Staff (Adrian & Bailey) treated us like we were the most important guests there. The hot breakfast was good, the hotel is exceptionally clean, and i love the apartment layout. There are dining options within walking distance, including a Starbucks. Will definitely stay here again.

Problems started at check in when we were informed the two bedroom suite with king bed and two double beds was not available. The solution ended up being to put us in two separate rooms, both with one double bed and a filthy pullout couch. Rust and mold were prevalent on the AC unit. Carpet was so filthy that our feet were dirty. Would.not stay here again.

Room had cashews and a dirty cup under the chair beside the bed. Cleanliness overall was not good

Started off with no early check in but I get it , they were busy , parking lot empty and no lines. The next issue was walking in the room and seeing that the cleaners miss a drawer full of empty shot bottles and peoples dirty socks in the closet. Which then makes you wonder what else was not clean. The beds are advertised as comfortable but instead they are hard springy and not in good condition. The couches had rips in them and worn out. All in all it was a lousy stay and not worth the money I paid for their 2 bedroom suite.

The pool was open until 10 but the pool area was not lighted. It was not safe. One of the rooms of our suite did not have working lights and the other room’s tv did not work.

Both tvs in the rooms did not work, things were falling apart in the rooms. Fire alarm went off at 6am the day of check out. This hotel could use an update. However staff and service was nice as well as the breakfast.

Excellent customer service