Staybridge Suites O'Fallon Chesterfield by IHG

We love the cleanliness, the attentive staffs, and quality of their breakfast. Highly recommend!

I loved how helpful the staff was as soon as we came in. I loved how they came and completed a gentle clean-up. The only thing that wasn't great was the slow bathtub drain. However, this was not a make-or-break deal. I would definitely come back with my family.

Breakfast didn't have alot of options. Fire alarm went off two nights in a row. Tv went out & was replaced right away

Very pleased with our pleasant stay! This property was clean, comfortable, friendly, and overall more than I expected for the price. The hot breakfast included scrambled eggs, sausage links, southern style potato hashbrowns, and a waffle bar. Also included for breakfast were fresh seasonal sliced fruit salad, yogurt, breads and bagels, a variety of hot and cold cereals, boiled eggs, coffee bar, and more. The rooms were stocked with clean dishes for cooking or use during your stay. Toiletries included Dove brand shampoo, conditioner, bodywash, hand soap, and body lotion. The staff were friendly and helpful and happy to answer our questions. We had no problem getting additional blankets, pillows, or towels when we requested them which was a surprise as the hotel was incredibly busy the night we stayed. All in all, we were incredibly happy with our stay and would highly recommend this property to anyone looking to stay in the area.

Night staff very friendly, informative, and accommodating. Morning staff was somewhat rude and informed us that breakfast ended at 10:00 but it was supposed to go until 10:30 per signs posted in entry area. Warm food ran out before 9:30 and was not replenished. Ice machines on the floors were either empty or not operating. Beds were very comfortable and room was spacious but could have been a little cleaner.

The hotel was clean, and well taken care of, but we experienced 2 problems. 1) 1 of the reasons I choose that restaurant was because the reviews I read said the included breakfast was better than most. I have a gluten allergy and realize not many hotels the have a lot of options, but I can at least eat eggs, and bacon. Breakfast ends at 10:30 and when we got down there it was 10:10, but there wasn't any bacon left, there was a tiny amount of scrambled eggs, there wasn't any fresh fruit left, but there was bread, bagels, waffles cereal, etc.. - None of which are gluten free. Therefore, I asked if they could bring more eggs, bacon, and fruit, and they said yes. 10:30 comes around and they still didn't bring it out, so I asked them about it, and they said they wouldn't be bringing anymore out because their chef called in so they were short staffed. Unfortunately, I had to go somewhere else and buy me breakfast because the only gluten free items weren't available over 29 mins before breakfast ended. 2) The living room TV has YouTube and Netflix, but it won't allow you to watch it. My son was very disappointed since the TV had both, but they intentionally block them and only allow you too watch cable TV. I spoke with the gentleman at the front desk and he was going to put a credit for a refund on my account but said I would have to bring it up to you since I paid through you guy. I would greatly appreciate it if you refunded the credit he submitted over.