Aminess Vival Maestral Hotel

Immer wieder gerne wieder in dieses Hotel. Personal sehr freundlich, gutes Essen,saubere Zimmer.

Es war toll. Lage, Essen, Personal war super! Kommen gerne wieder

The hotel is clean . The food was a big disappointment the hot food was always cold , and so were the plates. Food was plentiful and served nicely.

This hotel is an absolute joke. We checked in on the 13th of September and were never told that the air conditioning had been broken for weeks. Our room was like a sauna (hitting over 29°C at night), and when we complained, the staff couldn’t have cared less. Their “solutions”? Close the curtains or leave the balcony door open. Yes, because I really want to risk my belongings being stolen just to survive the night. We asked about fans or a different room — apparently, they don’t own a single fan and couldn’t be bothered to help. The attitude from reception was basically “if you don’t like it, leave.” Shocking. The heat made my partner seriously ill — dizzy, vomiting, and showing clear signs of heat exhaustion. When I told reception, they offered zero compassion and zero help. We had no choice but to cut our holiday short and go home early, just to escape the conditions. What makes it worse is this wasn’t a new problem. Reviews show the air con had been broken for weeks, and the hotel still did nothing about it. No warning at check-in, no attempt to look after their guests, no responsibility taken at all. Novigrad is beautiful, but this hotel? Disgraceful. Until they fix their air con and learn how to treat guests like human beings, avoid at all costs.

We had a wonderful stay at this hotel! Everything was perfect – the staff was very kind and helpful, the rooms were clean and comfortable. The kids’ club was amazing, our children really enjoyed it. The sea was beautiful, clear and perfect for swimming. We would definitely love to come back again! 🌊✨

This is a nice hotel, conveniently located close to the town of Novigrad. A pleasant beach is just a minute's walk away. The outdoor pools were a bit crowded but are still great if you are traveling with kids. There were plenty of food options at breakfast and dinner, and everything I tried was delicious. A unique feature was the wristbands needed for per-room charging. We weren't familiar with this type of identification and often forgot the band, which was an issue for some of the waitstaff. Our room was a bit small and had a toilet that wouldn't flush properly. Still, we had a decent stay. The hotel gym was one of the largest and best-equipped I've seen. All in all, this was a 4-star worthy stay.