더 로열 마랑 호텔(Royal Marang Hotel)

The shower was not sparkling clean and water was leaking out the shower door. The were cup stains on the table and dressers. Other than that it was a good place, enjoyed our stay and the staff were very friendly.

We keep on trying, but keep on being disappointed in this badly run upmarket boutique hotel. A manager is urgently needed to run the hotel. If there is a manager, he or she is in hiding. Your floor needs serious help. The service is non-existent, the kitchen poorly run and you are far overpriced for what you deliver. My husband tried to make a booking for Valentines. The person helping with this was not sure what menu was going to be served and evetually just hang up on him after an unproffesional conversation. Arriving in good hope, whe found a full restaurant with available table. Great was our disappoin**ent to realise that for the R525/head 3 course set menu… only a few dishes was actually available. We waited 90 minutes for just the breadrolls, never you mind the cold baked camenbert and cold beef Wellington. Dear sir or madam… a couple of your guests walked out tonight. We were close. Children left hungry. You really need to jack up your kitchen and staff. It is unacceptable to feed people at your establishment for R525/head. The sad thing is that you are sitting on a beautiful gem, but refuse to run it properly.

There seems to be some air pollution in the area like black staff coming from the mines chimney

The staff were friendly and helpful but the service sometimes took far too long given the amount of people ordering - had to wait nearly 45 mins for a latte, but it was very hot so maybe the staff had to move slowly! The rooms were cleaned to a very high standard so top marks to housekeeping! The Spa was great.

We were not hotel guests jist visited the restaurant for dinner. First of all, we were told that the restaurant is fully booked l. We decided to drive in for takeouts. Once we had placed out orders we literally waited for 2 hours for our food and thats after we complained. The waiter conceded that they had not coped with orders all day and the average waiting was 2 hours. Many other customers were visibly annoyed not to mention hungry. They only had 2 chefs on duty for a fully pre-booked restaurant. The order was below average we ordered a pasta meal, Fettuccine Alfredo. It was more like mac and cheese. I was hugely disappointed and skeptical about dver considering to stay at the hotel.

Lovely African decor in the reception areas and carried all the way through. The reception area is quite a feature with double volumed ceiling and a mezzanine level that allows one to look down on the area. Staff were warm and friendly.

Great first impression, the driveway into the hotel shows the sporting facilities, and after checking found out it was built for the 2010 World cup. Check in was quick and efficient. The rooms are really fantasic, King beds, sheets and pillows were first class. Drink service on patio a little slow, but ok. No mint for my Mojito was a little disappointing, and no ice for cocktails supposedly due to power shedding was also disappointing, but a substitue white wine was nice to watch the sunset. Now to the food. Ala carte menu ceases at 6pm when the nightly buffet was served. The buffett was boring and tasteless, although a nice bottle of red wine helped... My tip is order dinner before 6pm and skip the buffett. Next morning. The breakfast buffett was a real pleasant surprise considering the previous nights dinner buffett. All choices were catered for including smoked salmon with capers, various fruit and hot and cold dishes, so breakfast was a big plus.. along with a very good cappucino. All in all a great one night stay.. But dinner ?? well enough said !!

Great location, lovely rooms…especially the beds - super king and great service. Good breakfast selection. Loved the homeliness and coziness of the hotel. Perfect for families, couples or even for a business trip. Plus it’s close to sun city.

We had a team meeting here in April. This property was built to accommodate the English football team and has some amazing rooms. Very spacious and the food and the staff are top class as well. Their conference facilities are also very well managed and I really could not find any issues at all in the property. Its about 30 mins from sun city so maybe thats the only thing why I am giving it four stars