홀리데이 인 익스프레스 호텔 & 스위트 블루밍턴-노멀 유니버시티 에어리어(Holiday Inn Express & Suites Bloomington - Normal)

Subpar, not worth 150 for less s than 8 hours, asked for late check out, was told that would be fine, got multiple people knocking on the door various different times, had to explain to everyone the same thing, yet no one knew, then got a phone call about the exact thing someone just came to my door about. Terrible customer service, might as well go to a model 8 they would have been nicer and less trouble. Don't recommend this place, I thought it would be a nice place for me and my son to stay, I was very wrong.

Bed was comfortable and concierge was friendly. Breakfast was good. However, we were woken up at 8:18 AM by knocking on our door and then cleaning lady entering our room. Check out is at 11:00.

Great breakfast and super friendly staff!!! Comfortable beds. Very accommodating staff!

Check in was fast and easy. Hotel lobby was very nice and clean. First room had black mold in the bathroom so I asked to change rooms. Second room was much better. Very comfortable beds and pillows, heater worked extremely well and water pressure was fine. Pool was clean and very warm! Hot tub was dirty so we didn’t use it. Breakfast had many options and was overall decent but bacon and sausage gravy was very salty. Still tasted good though. Overall decent stay close to Walmart, restaurants and shopping.

We only stayed one night and canceled. Hot tub wasn’t working and hotel wasn’t in great condition. The staff however was excellent

We picked this hotel even though it was a little Pricer because it had a hot tub. Hot tub was not useable we were told due to hotel renovation's recent painting was chipping off ( bad paint job ) and they had to close it down. It was very obvious that this hot tub had not been painted in a long time. Very very clear this was not a recent paint job. so we asked about the hot tub suites same thing told due to renovations all of the hot suites were not available at this time. Our refrigerator was dirty, had to be careful the front of where the refrigerator sat was broken and it kept falling forward. One of the tiles in the bathroom was loose so it popped up ever time you stepped on it. lamp shades were cracked. wall had paint peeling off of it.On a better side the bed was comforatable, and complimentary breakfast was good.

old bad carpet. you should tell potential customers not updated as shown on website

the only complaint was the hot water never got hot in the shower

When we arrived in the room the floor around the bed had trash. The bed sheets were dirty when I pulled them back to check, there was also a crawling bug, nothing serious, on the sheet inside and pillowcases had visible stains. I walked right down to the front desk and told them and the front desk person called housekeeping immediately and they met me back in the room. Housekeeping *****ped everything, cleaned the floor and were very apologetic. Everything was fine after that. Other than that our stay was good. Breakfast was good, just right for our stay. Would stay again but will always double check the room for cleanliness.