윈덤 가든 노퍽 다운타운(Wyndham Garden Norfolk Downtown)

The staff was nice but hotel was not in good shape. We were coming to this city to see our daughter’s school function. Then the tropical storm hit, and the event was cancelled. I tried to cancel 48 hours in advance but they did not allow. I even asked if we could just get a rain check and use it when the event was ti be rescheduled 4 weeks later. They said no. Like I said though, the staff was very nice.

Internet was down for a few hours. Room temperature was set and not adjustable, and cold air was coming out sometimes. Only one staff member filled the reception station. Room was not clean. Hair dryer was not working. Overall I would not book another stay at this hotel.

Stay was overall good, workers were very nice and accommodating. Beds were very comfortable but rooms/hotel could use some updating and fix ups

The noise coming from the heating system was terrible the next-door guest was playing games very loud in the next room the walls do not allow for privacy or soundproofing.

The rooms were nicely decorated and comfortable. I liked the size of the rooms and the amenities available.

It is an average facility. Aged but clean. No extras. We had to ask for things that should have been in the room. Still working on the double billing on the room.

Not sanitary, I accidentally spilled a little water on the floor, I used thier towel to clean it up and the towel was black. Floors looked like they hadn’t been cleaned in months. The sink was also dirty. My card was double charged when k checked in and it still hasn’t been reversed back into my account.

The bathroom area light did not work at all and it was very noisy during the mornings with the cleaning crew. They really should be cognizant of guests resting especially when they have a "do not disturb" sign on the door. The coffee pot was dusty, there was blonde hair on the sheets. Overall my stay was a 3. Also, parking is $15 per day

I loved everything about the property. The only thing was having to walk from the back to the parking lot to the front a couple of times because the key didn’t work on the back door. The stairs too me out but other then that the room was everything and the hotel was very clean and pretty