토마스 호텔 스파 & 라이프스타일

My partner and I stayed for 3 nights and we really enjoyed the stay. Good: • Beautiful light room “Nordic Style” and nice view of the harbor from the balcony • Nicely placed in Husum • Friendly staff (except for below incident) Not good: • As soon as we checked in I wanted to book a spa treatment I had seen on the wibsite. This was not possible since there was no one working in the spa area for the duration of our stay. Why not? You cannot call yourself a spa and have treatments on the website if they are not available at all. • Very low water pressure in the shower • One morning we waited 35 minutes for the eggs. And we had to ask for them 3 times. That’s in principle okay (mistakes can happen), but the staff seemed quite insulted by our request.

S class room right on street level and beside the entrance to the hotel. So the considerable amount of people smoking outside the entrance meant it was going right into our window. The room so small you could barely walk around the bed. Stains on carpet. Room smelled of smoke. Oh how i wish I had stayed elsewhere

Wellnessbereich, mit dem viel Werbung gemacht wird, komplett geschlossen. Das wurde mitgeteilt, als wir angekommen waren, obwohl der Wellnessbereich schon länger außer Betrieb war. Keine Informationen vorher und auf der Homepage. Bei Neubuchungen lässt man die Gäste einfach erstmal kommen. Info an der Rezeption: Sie können gerne stornieren und sich ein anderes Hotel suchen.