My stay was dreadful. We were moved after rain flooded into our room, then again after the bathroom flooded due to a lack of seals on shower doors - and the bath is so high, with no non-slip mats or handles - a safety hazard! And for a hotel that prides itself on being eco-friendly, why have baths at all? What a waste of water. The rooms are dirty - the bathroom floor in room 703 is a disgrace. There is so much mould on the shower walls!! The breakfast is not good, There are not enough fresh vegetables, and the small amount put out is pathetic. As for fresh fruit, there were only apples and they were tasteless or unripe. Even the glasses for fruit juice smelled bad. When I actually asked for glasses for our room at reception, I was given "chipped" glassware. I understand this is a European chain. I can only say I would not return to this hotel or use any other hotel in the chain. Also, being made to pay in advance when you arrive is outrageous, especially when you actually discover how bad the hotel is. I would not recommend this to any traveller.
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