Neptune Ngorongoro Luxury Lodge

這是一家美麗，熱情，暖心的度假村。我們住在高山上，晝夜温差很大。孩子們吃晚餐的時候都穿起了長袖。這是我們頭一次入住帶有烤火爐的酒店，在我們吃晚餐的時候，服務員就來詢問我們的起居室和主卧需不需要都先啟用烤爐暖一下房間。孩子們要準備睡覺的時候，打開被窩，竟然每一個被窩裡都放了熱水袋，暖暖地，很舒服，把我們大家的❤️都暖化了[旺柴][呲牙]然後還有一個讓我們感動的地方，當選擇飯後甜點的時候，我和服務員交代我們冰淇淋就要香草口味的，他和我説但他們衹有一款混合型的，一球香草一球草莓，我説沒事那就這樣吧。當端上來的時候，他幫我們都換成了兩球都是香草的[呲牙]因為他知道我們全家都喜歡吃香草味的冰淇淋，並且，在這裏你一定要嘗試這款香草味的冰淇淋，真的太好吃了[呲牙]

Not Bad

What a first class place this "lodge" is. We had two wonderful nights in our own bungalow that overlooked the edge of the crater. The staff were amazing and so attentive to our every need. They have a beautiful pool, hot tub and spa available. The grounds are immaculate and quite peaceful. Unfortunately my photos would not load. This is a beautiful property.

Our family of 5 stayed in two cottages at this lodge for two nights. Before I begin my review, I do wish they had a family cottage that could accommodate at least 5 guests. We only used our second cottage for the kids to sleep in....It would have been so nice to be together. We honestly felt enamored from the moment we pulled up to the lodge. Beautiful grounds and staff waiting to welcome us and take our luggage to the cottages. The lobby was gorgeous and the entire property was tastefully decorated and maintained immaculately. The cottages were spectacular and so comfortable. So clean, quaint, and the views were surreal. After almost 6 days of full day safaris, this was our last stop. We were able to rest and recuperate here for our long journey home. So relaxing and very much needed. The food was out of this world. Every meal was phenomenal. My kids had so much fun trying all of the fresh juices and snacks. We celebrated my husband's birthday here and the staff made it a magical celebration for him. They sang a traditional birthday song for him and presented him with a beautiful cake. He will never forget this special birthday! The staff was truly phenomenal. Special thank you to Martina, Devotha, Veronica, Nobert and Aunes for making our stay even more spectacular. You all are wonderful! We hope to come back someday soon!

We stayed at this lodge for one night only, and our hearts were broken because we wanted to stay forever! It has the BEST atmosphere, staff, food, and management. The rooms are fantastic and comfortable with anything you need in them. The grounds are unbelievably gorgeous 😍 ✨️ 💖 we watched giraffes graze on bushes across the valley while we drank our morning coffee, which was friggin delicious! A security guard was so kind and took our elderly mother for a walk in the garden. the gardener was so gracious. He showed us how to eat the tomatoes off a tomato TREE. A special shout out to Nobert. He added so much to this stay with his excellent conversation and attention to us and our happiness. He has such a wonderful way of making you feel at home. All of the staff was excellent, but unfortunately, the bartender, Fabi, was far too good at his job, and I can not remember all of their names😘 I do remember Chris, who is overseeing things, was very attentive to detail of all of the goings on, and I think he is doing just an excellent job as we did not see one unhappy face in the place.

What a fantastic place to stay. Giving it 5 stars seems like an understatemnt. Rooms/cottages were suites with a large deck, chocolates every night before bed, drinks included, food wonderful and service outstanding. Why would you stay any place else? Best resort I have ever stayed in.