Where do I start? On arrival there was no one at the reception desk but there was a bell and I rang this several times before starting to tour the ground floor. I went into the empty bar and empty restaurant and called out to try to attract attention. Eventually I pushed the kitchen door open and called in there. Someone came out and was followed by another who told us where to park. We then took lunch in the bar and, after that, checked in. We were told that our room was upstairs and was number 9. We took our luggage up and opened to discover the smallest room we have ever found and certainly not one of the 8 rooms illustrated on the hotel's website. This room had a small double bed. It had a small wardrobe containing 3 hangers! The bathroom just about managed to accommodate the necessary furnishings. The bath was seriously chipped and the bath panel severely cracked! There were no tissues and no beakers. We thought to make the best of it and decided to rest after our 4 hour journey. As we dropped off there was the most horrendous noise to awaken us. This was the extractor fan from the kitchen. Under normal circumstances we could have closed the windows but, on a very hot day and in a very small room, this was not an option! It really was unbearable and we got up to go out. We alerted staff to our concern and were told that all rooms were booked and we could not be moved. As a parting shot, we were told we could have a drink at the bar! The fan stopped at 9.00 pm and we were able to open the windows and, eventually, get to sleep. After having been out on our second day we returned to find that the bed had been "made" but the undersheet had not been smoothed out, the bin had not been emptied and there were neither tea nor biscuits replenished. The next day the bin was emptied and refreshments replenished but the undersheet still needed to be straightened! This hotel would have scored less than 2 on every aspect of the scoring on Four in a Bed! On leaving I thought I would give the receptionist the courtesy of sharing my feedback prior to my submitting it. There was no one on reception on my departure!
번역