The Wyndham Newport Onshore USED to be a GREAT place to stay., but now, RENTER BEWARE! First, the good points: - The location is perfect - right downtown and close to everything but also on the harbor with excellent views of the boats, bridge, etc. - The suits are spacious, the beds comfortable, the furniture is modern and pretty new. The kitchen facilities are adequate and well-stocked with dishes, utensils and glassware. - The suites that have cover porches overlooking the harbor (Eastwind, Southwind and Westwind buildings) are great. The porches are wonderful places to sit and watch the world go by. - The outdoor pool area is nice. The indoor pool is, well, an indoor pool - adequate but nothing special. The not-so-good points: - Parking sucks. You get one space assigned for your stay and some of the spaces can be difficult to get in and out of. If you have guests that need a parking space for a day or overnight, it can be hard to get one, especially on weekends during the summer - Noise from nearby bars can be tough if you're staying in the Northwind building. It's especially bad on weekends but generally dies down after 1am or so. - the one bedroom units on the top floor are small, dark and do not have covered porches. Now for the REALLY BAD stuff: My family has been renting stays at this resort for almost 20 years. We would rent weeks directly from owners, through third party websites such as Redweek or from Newport vacation rental agencies. We also booked stays directly through Wyndham. We NEVER had a problem with any bookings until this year (2023). In May, we booked four nights through an online third party site. The DAY BEFORE our arrival, I got a phone call from the manager at the resort telling me that they were overbooked and that they didn't have a suite for us. Instead, they offered us a room at the Wyndham Inn on the Harbor or at the Wyndham Long Wharf. Although these are nice properties, they are NOT equivalent in terms of amenities and location. As such, we were not happy with the switch, especially when I was informed that there would not be any reduction in the fee we had paid. We refused the offer and canceled the reservation and received a full refund. We booked another stay this August with a gentleman who was an OWNER of the week. The same thing happened again. The OWNER was contacted the DAY BEFORE our scheduled arrival and was told the same thing - overbooked, can stay at the other hotels instead, so sorry, etc.. Needless to say, the owner was pissed as were we when we were informed about the situation. Once again, our vacation which we had been looking forward to for over a month was destroyed by the apparent incompetence of the resort management. And once again, we canceled, although this time we were not able to get all of our money back due to credit card fees and broker fees. SOMETHING IS SERIOUSLY WRONG WITH THE MANAGEMENT. As I said, nothing like this had ever happened to us prior to 2023. If you look at othe
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