더 플래티론 호텔(Flatiron Hotel)

Horrible hotel! Rooms are so small there is no where to put things when you unpack. No dresser or other drawers and closet is so narrow it won’t close if you hang something. Terrible location and almost no dining options nearby! Our first reaction was it feels like a hostel! HVAC runs nonstop. No convenience store and water not provided. Room fridge does not get cold. Front desk often left unattended. I could go on and on…..

I recommended this hotel to my husband based on my previous visit a month ago, despite being upset about the trash at the entrance. However, this time the experience was extremely disappointing: - No bathroom service on the first floor. - No water for two nights. - NO HOT WATER TODAY!!!!! - The trash at the entrance of the hotel was incredibly big.

While this Sonder room was not as well equipped or as comfortable as our last Sonder experience, the whole experience was overall quite enjoyable. The front desk staff were so warm, helpful and friendly. The location was great for us too. We found great restaurants, shops, and even a grocery store. Cabs were easy to get…subway was nearby.

First SONDER experience of many to come! Our stay was amazing, the front desk team was great. Nyib & Cassia were professional and friendly. From our early check-in to departure, they ensured our stay was smooth. Thank you Flatiron team for an incredible experience.

Great place. Very conveniently located with access to subways and great eateries. Friendly staff. Safe place. The room had everything that we wanted. Refrigerator, microwave.Couple plates, cups, spoons etc. Will definitely come back here to stay.

Room was small but beautiful. Great views out over Broadway. I like the simplicity of the Sonder check in and check out process via the app. All the access codes were electronically delivered. The people were still friendly and helped with restaurant recommendations but there wasn’t a wait in a line while someone types a novel on a terminal to check you in. The bed was super comfortable, the pillows were fluffy. I would happily star again.

We loved this location. Super convenient to subway, parks, eateries, museums. Felt safe, not super loud during the week or on the weekend. The room was spacious and staff was friendly/quick whenever we had questions/requests.

The Sonder flat iron is the ideal location - a convenient jumping-off point to everywhere in NYC. Always feel safe and for me, self-check-in is preferable. If the rates hold steady, I will absolutely return.