손더 두에인 스트리트(Sonder Duane Street)

이 숙소는 현대적이고 멋진 디자인을 갖추고 있습니다. 방은 모든 면에서 웹사이트의 사진과 동일합니다. 아주 크지는 않지만 가구가 잘 갖춰져 있고 모든 것이 갖추어져 있습니다(다리미와 보드, 모든 주요 스트리밍 서비스가 포함된 대형 스크린도 있습니다). 나는 방에 쪽모이 세공 마루 바닥이 있다는 점에 감사했습니다. 비위생적인 카펫보다 확실히 더 좋습니다. 직원들은 친절하고 도움이 됩니다. 앱이 유용하고 기능적입니다. 투숙객은 항상 음료(물, 차, 커피, 초콜릿)를 이용할 수 있으며 우산은 무료로 사용할 수 있습니다. 비용을 절감하고 물과 에너지 낭비를 피하기 위해 요청하지 않는 한 매일 방을 청소하지 않기로 한 결정에 개인적으로 동의합니다. 내가 찾은 유일한 부정적인 점은 다소 시끄러운 난방 장치였습니다. 또한 샤워기(멋지고 넓음)에서 약간 물이 뚝뚝 떨어졌습니다. 하지만 저는 이것이 큰 문제라고 생각하지 않았고, 사실 헬프데스크에 알리지도 않았습니다(아마 제가 신고했다면 해결되었을지도 모릅니다).

Great and friendly. There is not an ice machine available. I wanted to have ice for an injury I had but that wasn’t possible since there was and is no ice available for guests. That’s a bummer for me. Other than that, awesome. Nice comfy bed, interesting staff, super silent protection from the city sounds…making a good nights sleep possible.

I was thoroughly impressed by this Sonder’s exceptional location, impeccable service, and comfortable rooms. Situated in Tribeca, the hotel's prime location made it convenient for exploring the city's attractions. The staff's professionalism and attentiveness enhanced my experience, and the cozy and well-appointed rooms provided a comfortable retreat after a day of sightseeing.

THEY ARE AWFUL. I had no less than THREE different issues on a three night trip. I spoke with MULTIPLE customer service representative and they lied about giving me a refund (only sent me back partial of what was promised). They moved me locations the day before I left and didn't tell me. Not within the same hotel but ACROSS TOWN. They gave me a different room than I booked and PROMISED it would be the same but it wasn't and then they HUNG UP ON ME when I complained for the THIRD time. The room itself was fine. Everything else was fine but because we had SO many problems and their customer service can't be relied upon I will NEVER book here again and I wouldn't trust them if I were you.

We had an excellent stay at Sonder Duane St. The neighborhood is quaint, quiet, and very accessible. There are many options for food, beverages, and shopping. I would highly recommend this place for your trip!

As stated in many reviews, this is an apar**ent style accommodation rather than a true hotel. There is no breakfast, fresh coffee, daily housekeeping, 24hr attendant, etc. Other than that, the room and lobby were fine. It was safe and this location (Duane St) was wonderful for exploring Manhattan.

The room was clean, modern and very well located. The personel was very friendly and ready to help at any moment. We were very pleased with our stay.

very nice place with a very nice and helpful staff.A good quiet neighborhood in Tribeca

Starting with the pros, the location was good and my 5h floor room gave me distance to the street level noise, so that I wasn’t bothered by it. The room was also a very generous size with a little sofa and desk and the bedding and mattress was clean. The cons started upon check-in. The online only checkin seems silly when there was two people at the front desk, so that you have to just stand in front of them for 10min and fill out all your details on your phone. I arrived 15min before the stated checkin time and therefore had to sit and wait in the lobby even though the room was ready, because they would otherwise charge for early checkin. It’s also worth noting that there is no staff in hotel past 8pm, which could unsettle some guests. The rest is down to the details. For a hotel that seems to have been renovated in the last few years, it already seemed quite tired and sloppily taken care of. There’s paint splotches on every single door handle, window and mirror frame and even on the curtain. There’s some lovely products in the shower, but all three bottle holders were broken which made it hard to actually use the pumps. The shower tiles seemed dirty and the grouting was already gross in some areas. There’s a little sign by the bedside table saying that “cities can be noisy so we left some earplugs for you”, but there were no earplugs to be found. Some of the furniture was already were worn out, which let down the otherwise simple and modern design that they’d initially gone for.