더 싱귤러 파타고니아 호텔

The Singular is the terrific combination of old and new, design forward yet comfortable. The pictures, as all pictures of Patagonia, are accurate but can't reveal the scale of the beauty. When you walk into your room, a room that would be lovely on its own, you are momentarily stunned by the spectacular view out your window...which is really a glass wall to the outside. Quickly, though, you want to explore the surroundings, have a drink or a pot of tea in the bar...maybe play some cards while you are hanging out, and prepare yourself for the excursions the following days. We were able to do three different excursions, all of which were led by knowledgeable and friendly tour guides---and included vast amounts of food and drink for lunch, Breakfast buffet was bountiful and tasty including eggs cooked to order. Every staff member we dealt with was helpful and friendly without being obsequious. As someone who lives in a converted mill, I particularly appreciated the design aspects of the hotel. How they maintained the sense of factory as they made a luxury hotel was of interest to me. It did lead to people's having to walk through some unheated parts to get to breakfast which, after the first morning, was managed by wearing a sweater. The huge window had much smaller windows on each side which you could open to help if the room got too warm. These were minor issues in a venue that enveloped you with such thoughtful comfort.

If I could give ten stars on this review, I will. Mark from the Concierge Desk went above and beyond to ensure I enjoy my stay at the hotel as well as my trip in Chile. I unfortunately lost my cellphone at the Santiago airport before boarding my flight to Puerto Natales. After arriving at Singular Patagonia late in the afternoon, I asked for help to buy a new phone before going to the park on the second day. Mark immediately realized that because the 2nd day was Easter holiday, and stores would be closed, I only had less than one hour to ensure I have a phone during the trip. He called the electronic stores to ensure they were open and the type of phone I looked for was available. A taxi was arranged to drive me to the electronic store and drive me back after i complete the purchase. Because of Mark and the team, my trip in Chile completed with sweet memorable and good pictures. Singular Patagonia will always be my 1st choice when visiting Puerto Natales again. What's more: The view from the room was stunning, even more beautiful than the picture shows. The breakfast offerings were nutritious and convenient to start a day. Thank you, Mark. Thank you, Singular Patagonia.