이비스 나쉬크 - 언 아코르호텔 브랜드

The Hotel is good, only the front office needs to be a little pleasant with guest. Service is slow in SpiceIt restaruant

We recently visited Ibis Hotel Nashik on an official trip and had a rather disappointing experience right from the start. We arrived in Nashik by Vande Bharat and reached the hotel around 10 AM. Despite calling multiple times from the station to check on early check-in availability, our calls went unanswered. Upon arrival, we politely requested early check-in. The front desk staff, however, was unaccommodating and firmly stated that check-in is only allowed at 2 PM. Despite rooms seemingly being available, they denied our request unless we agreed to pay a half-day tariff. While I understand hotel policies, exceptions can and should be made in genuine cases—especially when rooms are vacant and guests have arrived after a long journey. The room itself was underwhelming. It was small and cramped, with an even tinier bathroom. The shower cubicle made an awful screeching noise every time we closed it, and to top it off, the electric kettle in the room was broken. Overall, the facilities didn’t match the standard one expects from a reputed hotel brand. From the lack of responsiveness to the rigid front desk service and unsatisfactory room conditions, there was nothing pleasant about this stay. I wouldn’t recommend this hotel, especially if you're arriving by the Vande Bharat train—you’ll likely end up waiting for 3-4 hours to get your room as per their rigid check-in policy.