브릿 호텔 플레장스 A9/A61

The receptionist was rude, unwelcoming and unprofessional. Thinks it’s entertaining to treat customers who have had long days and journeys with contempt. The room smells, and the single bed looked strigt into the bathroom where the toilet was. Our TV didn’t work so the chef came in to fix it, accused me on setting it up wrong, huffed and puffed for about mins and then left! In the morning the same receptionist spoke to Us like we were intruders. When she served me a cup of caffee, she put her hands around the rim of the cup (total hygiene fail)! I refused it, but she didn’t understand why! When I asked for a refund she wrote a rather unpleasant return. It’s not the kind of welcome Narbonne tourism needs !

We booked a last minute stay here after the Airbnb was well below standard so we left the airbnb apartment without staying in it at all. The receptionist was very welcoming and made sure that we had everything we needed. The room was comfortable, very clean, with a very comfy bed. The room was cleaned and serviced everyday. No kettle in the room though or tea/coffee making facilities. The only downside was when we tried to get a hot drink down stairs the young receptionist was very unfriendly with no good customer service skills whatsoever. Not even a smile and was quite curt. Apart from this young lady, the stay was made very pleasant by the first receptionist, and the comfortable room.

Hotel liegt recht versteckt und ohne Restaurants in der Nähe. Es wirkt nicht mehr ganz frisch, es hat keinen Aufzug, aber eine Badewanne. Das Zimmer war eng und die Lampen schwer zu bedienen. Entweder beide Nachttischlampen oder gar keine. Das Frühstück war mit 12 Euro recht teuer und wurde von den übrigen Gästen gemieden, was für mich ein Vorteil war. Es gab zum ersten Mal Lachs in Frankreich zum Frühstück. Camembert und andere Käse konnte ich aussuchen. WiFi sehr umständlich, aber dann gut. So ganz sauber war es nicht. Das eifrige Personal wollte meinen Ausweis sehen trotz Vorausbuchung. Den Preis von 64 Euro empfand ich als hoch

Une chambre spacieuse, un accueil agréable, un bon rapport qualité prix. Parking surveillé. Literie confortable. Bon petit-déjeuner. Bien placé. Une chaîne que je garde dans mes références. Baignoire - Peut-être autres chambres avec douche ?

Deuxième passage dans cet hôtel et comment dire que nous avions retenu plus de positif de notre premier passage que du deuxième… Accueil assez froid, chambre pas très propre (c’est un 2* mais ça n’enlève en rien la propreté d’un hôtel hein) et qui vieilli assez mal. Les couloirs donnent une bonne impression mais pas les chambres. L’insonorisation n’a pas changé, on entend tout ce qu’il se passe à côté et au dessus … Bon pour le prix on ne s’attend pas à du grandiose mais quand même …

Di passaggio verso la Spagna a fine agosto quando sulle strade si registravano 45 gradi. Una struttura accogliente con parcheggio riservato. Camera accogliente ma a motivo della differenza di temperatura esterno/interno umido fino sotto le lenzuola. Ottima colazione e personale molto gentile.