산타 키아라 인(Santa Chiara Inn)

- Staff were very helpful and friendly. Gennaro was fantastic, he helped us out a lot. Also great at speaking English. - Place was in a great location for tourists. Walking distance to everything! Great streets and restaurants around. - Room was tidy and spacious!

This hotel is in a great location. The proprietor carried our luggage for us when we arrived and back down when we left. The room was very clean. Breakfast was at a bar just a few steps away. They were very nice too. If you don't climb stairs, this is not the place for you to stay. When leaving, they arranged a taxi for us.

Staying three weeks in Rome and decided to make a quick visit (literally, on the Frecchiarossa!) to Naples. Santa Chiara Inn was perfect for our stay. Great (and quiet) location for sightseeing. Large, clean, and tastefully-furnished rooms. Nice little bar down the road for an apertivo (Pin8). Plus Sandro and Gennaro were terrific and helpful hosts! Will recommend to others.

First impression when arriving to the Inn was - not a nice neighborhood. But after settling in, we discovered this was not the case. The Inn is very centrally located in relation to Old Town. Nice, fairly big room and very clean. Note however it's located on 3. floor and no lift, so not best choice with heavy luggage. Breakfast is very Italian an consists of a cup of coffee and a croissant served at a very little but cosy bar close to the Inn.

This is a really lovely place which we found at very short notice. Run by Gennaro and his uncle Sandro, it's right next to the Santa Chiara monastery complex, one of the nicest places in the historic centre. Spotlessly clean with a fabulous large shower and large room, safe and mini-bar. We recommend highly!

Amazing hosts, they were extremely helpful and kind. The B&B is very well located, super clean and cozy. The breakfast is very good in a really nice and authentic bar next to the hotel where the host is very friendly and the coffee is delicious.

The main issue I found with the room was the lack of hot water, which is insane to think about how, in 2023 there isn't steaming hot water in the shower, the water at best was lukewarm. We did inform the owner the next day when we spoke to him at reception and he said he would have a look at the water temperature but when we got back after exploring Naples all day the water temperature was still the same, nothing had changed so, to be honest with you this did ruin our experience of the inn and for that reason, I won't be staying here again. Furthermore, we had to pay the city tax in cash which was inconvenient because I prefer using my card wherever I go on holiday and I never take out cash when I'm on holiday but they insisted on us paying with cash, which I thought they were being difficult as we stayed in Hotels on my our Italian tour in Palermo and Rome and none of they expect us to pay the city tax in cash. And one more thing there isn't a lift in the building so beware of that as it's not made clear on the reservation.

A super little hotel close to the old centre. Room was spacious, bed very comfortable and shower voluminous. Gennaro was most helpful enabling self check in late evening. The only issue is that it's a climb of 69 steps to get to floor, so if you're not particularly active, this might be a challenge! Highly recommended.