네이플스 그랜드 비치 리조트(Naples Grande Beach Resort)

호텔은 매우 훌륭하고 가족을 위한 훌륭한 수영장이었습니다.

Front desk and staff were very pleasant and helpful! Veronica and Emily helped me check in really late at night and provided me very detailed information about hotel’s restaurants and amenities! Hot tub was on and hot late at night, it was so very relaxing! At the restaurant Andrea, Adam and the beautiful gelato server lady made our evening tasteful, pleasant and delightful! On the last day Nikki helped us checkout, fast and easy ! Stayed a little longer after check out because the hotel is just stunning, really enjoyed our time there! The room was beautiful and spacious too, the beach walk is a bit dark but a flashlight can easily fix that !

Excellent

Todo muy bueno lo unico k no me gusto fue el desayuno muy caro $ 28 x persona y en la internet decia 14.99 por lo demas volvere todos muy atentos muy buen servicio 5 estrellas

Great location and lived the pool area. And great beach access although a bit of a walk or shuttle ride.

Naples grand prop is old and tired and needs to be remodeled. Bathrooms have not been remodeled in over 30 years. Hotel needs a makeover. Hotel is not located directly on the beach. It is 3/4 of a mile to the beach and share the beach with the public. Would not return to this location.

Family trip -- we booked a suite to have extra room for our 2 kids to play. The conditions of the room were not great (the bathtub was peeling), and the one day it rained water leaked into the room so our socks would get wet on the carpet. Expected more for paying up for a suite. The service level was also lacking, anytime we needed anything we had to take the elevator down to the lobby to get it ourselves. The beach and pool were great, but overall I don't think this is worth it.

This was probably our 6th stay at the Naples Grand. Obviously we like the place. The people working at the hotel are, across the board, friendly, intelligent and helpful. We stayed at the Ritz Carlton a number of years ago which is obviously elegant, but for the money, I'll take the Naples Grand... as we have for the last 4 years or so.

Did not live up to expectations at all, too bad. If this hotel had cost half the price it would have gotten 4 stars. But when you set the price so high, people expect the bar to be set high. We had 4 nights and the room is generally run down, AC does not work.. everything is old, the fridge heats like an oven. We had 2 adults with breakfast included, we had to tell this every morning, impressive you don't have better control of what room which is included. In addition to this we had to pay full price (14 dollars per child) they consistently leave 2 receipts which makes no sense when one is sky high. Overall really professional and friendly staff. Tried their in-room dining, it works perfectly and with great food and reasonable prices, it should even have 4 stars.