디 오리지널스 시티 호텔 노벨라 낭트 상트르 가흐 인터-호텔

The hotel is close to the train station and easy to get around the main city centre. The staff are super friendly and welcoming. The room however I am not sure how to rate it, there is no net curtains so people can see into the room when open the curtains; the heater is below the desk and the control is hard to get to. The most amused thing is toilet seat is so high that my feet were not able to touch the floor!! My room is further away from the lift, and the wifi signal in the room is very weak and keeps dropping off.

sympathique petit hôtel au calme à 2 pas de la gare et du Chateau.

Suffisamment bien

My stay at this hotel was disappointing overall. The room did not match the photos online — it was noticeably different and not what I expected. The carpet had visible stains, and the bedsheets were also marked, which raised serious concerns about cleanliness. Additionally, despite having a "Sans façon" sign on the door to decline housekeeping, someone still entered my room. That’s a clear breach of privacy. Because of this I was stressed in the morning not knowing when the cleaner was gonna enter the room. While I appreciate that the staff I interacted with were polite, there was no interest shown during checkout — no one asked how my stay was or if everything was okay. I don’t usually leave negative reviews, but I think it’s important that these issues are addressed by management so that future guests don’t have the same experience.

we enjoyed our stay at the Novella hotel, the room was clean, near the main train station and the staff swas super professional and friendly, would highly recommand and definitely come back again.

Very clean and tidy hotel, very friendly and helpful staff, very close to the main railway station and the historic castle and ancient fort. Good restaurant and many other interesting restaurants nearby. Excellent value for money.