JI 호텔 (난징 아오티 국제 박람중심 진롱청)

總的來説，最差的全季，最小的房間，最糟糕的裝修，最熱的體驗，最故意糟心的服務。 這是我住過最差的全季，也是我住過最差的酒店房間。沒想到是24年新開業的全季，裝修非常老舊，房間很小很小，僅進門小小的十來個平方。南京三十八九度的天氣，這間朝西的房間是沒有開空調的，下午烈日直射，剛進去温度非常高，需要自己開空調。 再説服務，觀察了一下不缺房間的情況下，給了一間直對着電梯的房間，這間房間窗户有一大半是牆。服務也很糟糕就是的了。

This service experience was terrible. I arrived and the hotel said there was no room type that I booked and offered me an upgrade, which was fine. Then they said there would be a room available tomorrow and asked me to switch back. I didn't have a need for an upgrade in the first place. Who doesn't have a room? Whose responsibility is it? You guys oversold, didn't you? For a new hotel, this level of service standard... I originally booked for 6 days, so I'll just cancel the remaining 4 days. Moreover, after taking a shower at night, the shower gel was gone. I even took it out specially, but after cleaning up, the empty bottle was still empty. For the room extension card, they even reminded me specifically to change rooms, and made it sound like I was getting a good deal. That's right, you're not short of one customer. Nanjing is not short of one hotel like yours either.

Fantastic service, lovely hotel , super clean, quiet and great breakfast . Really helpful staff. Only downside is the WiFi isn’t very good and sometimes it can take the lift a while to reach you. The cleaners went the extra mile and would leave me special teas and nice notes.

good good good

被全季的細節狠狠圈粉！進門就感受到淡淡的香氛，告別了酒店常見的異味，心情都變愉悦。床的軟硬適中，枕頭高度剛好，睡眠淺的人也能睡個安穩覺。衞生間的熱水充足且水温穩定，淋浴體驗極佳。公共區域的書吧很有格調，閑暇時坐下來看看書、喝喝茶，愜意又放鬆。服務人員態度温和，有求必應，全程無打擾，入住體驗感滿分，已經列入無限回購清單！

前台服務態度極其惡劣，毫無職業素養。我帶着行李下午三點抵達酒店，本以為能順利辦理入住，結果前台工作人員説沒有房間辦入住，當時一句抱歉的話都沒有，詢問入住流程時，對方語氣敷衍又不耐煩。更過分的是，我預訂的房型明明標註了“含基礎禮遇”，前台卻拒不承認，還暗示想要更好的體驗就得額外加錢升級，意思要辦會員卡，這種強制消費的暗示讓人極度不適。後續反饋問題時，打電話給前台要麼無人接聽，要麼互相推諉，完全沒有解決問題的意願，花錢住店反而像在看工作人員的臉色行事。 其次是衞生狀況堪憂，堪比“生化危機現場”，簡直刷新了我對酒店衞生的底線。衞生間一股混合著黴味、煙味的刺鼻氣味撲面而來，讓人窒息。仔細查看後發現，床上的床單被褥不僅有明顯的褶皺，還能看到幾根不屬於我的毛髮，觸感粗糙僵硬，完全不像是一客一換的樣子。洗漱台上麪的牙膏也被打開過，拖鞋旁邊還有上一個客人的不明物體，6.7百的房價，早餐也是相當難吃，那個橘子跟壞了一樣，一股怪味兒，説花49塊錢贈送一份早餐，也可以延遲到下午2點退房，升級房型，結果還是1米五的床，並沒有升級，給了個有窗户的，欺詐消費者，住這樣的酒店，真的不值。 還有那個空調更是不想説，別人家都可以制熱，就你家的不行，説什麼衹能吹自然風，就是壞了，不能用，太冷了沒辦法要加床被子，結果給我拿了一個被心過來，沒有套被套，第二天離店了一句都沒問，還要我加微信給你好評，這就是你們的服務態度，以後來南京不會再去你家，避雷！