베스트 웨스턴 플러스 메리디언 호텔(Best Western Plus Meridian Hotel)

The staff are not friend to the colored people they valued more white color skin people than black peoples

在老城區，晚上不要外出。總體可以，跟國內快捷酒店差不多，但安靜很多，酒店安保可以，不會有亂七八遭的人

They didn’t recognize booking confirmation from trip.com and couldn’t allow me to check out till after I pay . They said solve your issue personally and ask for refund from trip.com

The staff was friendly and competent, especially wilson and evelyn, and i love the cafe, coz the dont serve pork..and if are particular about halal food..this is the place for it

The hotel is ok, it is near the city center and the rooms are clean, but there is no view because the windows cannot be opened and are blurred. Reception staff are helpful. Very rich breakfast. Thanks to Mr. Wilson the Service Manager who was so helpful when he found out I was on a business visit and gave me a room upgrade. Note: During my stay some rooms were in maintenance and being painted which was very annoying due to the smells!

My experience with the hotel was largely positive. After a long journey from the airport, the driver I arranged to pick me up was very courteous and willing to help. The hotel check-in was not very warm upon my arrival, but that seemed to be an individual staff issue and not throughout the hotel--subsequent dealings with the front desk were more positive. The cleaning, kitchen, security, and bar staff were all extremely polite and helpful. The room was neat and tidy and secure. I did not use the gym or the spa, but there are two concerns for the pool: that the hours should be longer, and if possible, the pool be bigger (it's quite small). Due to the location, it was easy to get around by Uber. The drop off at the airport arranged by the hotel was also seamless. If I were to go to Nairobi again, I would definitely book this hotel.

Service is wonderful. A beautiful trainee Florence is very impressive. Definitely will book again when back to Nairobi again.

Good location, very clean and the service provided by the staff is of great satisfaction. Strongly recommended for first timer traveling to Nairobi.

Excellent hotel.. good location..lot of halal food options.. easy transportation.. overall very good hotel