호텔 컨트리 빌라

The room I was initially provided gave me a terrible experience. However, after I informed housekeeping about the issue, they promptly addressed it and shifted me to another, upgraded room. I really appreciate their thoughtfulness and prompt action. Additionally, before we checked out, the hotel supervisor and manager personally came down to ask us how our stay was after the room change, which was a very professional gesture. I truly appreciate their efforts

Hotel Country Villa was a great stay with some disappointments. The location is perfect with a great view from all around the hotel. The service and staff were great all around with some exceptions. I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation. One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance. The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time. The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us "Are you sure that it's not yours?" After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking. We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor. Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.

寄予厚望的風景酒店，一到尼泊爾就包車入住，酒店建在山上懸崖邊，直麪喜馬拉雅山脈，一早起來就看到毫無遮擋的日出，風景秀麗，建築外面具有民族特色，亮黃色的房子形成巨大反差，非常漂亮，酒店的接待把我們兩衹大行李箱搬到很遠的房間裏，由於沒有電梯，一路樓梯上下，很辛苦，早餐可以在露台上吃，一邊欣賞風景。房間設施比較簡陋，房間很小，行李箱衹能一衹放在床上，一衹放在凳子上，洗澡水漫出來，浸沒相鄰的洗臉池地面，讓人無法洗漱，在離開的時候，居然在床上發現一衹跳蚤。總之這家酒店風景絕美，服務良好，早餐豐富，但房間設施落後，讓酒店難以讓客人呆的更久一點。

We stayed only 1 night hoping to see sunrise but unluckily the cloud/pollution level were a lot even at the mountain where the resort is located. We had a great time there with beer and play games until late night. 1 disappointed thing is we were informed that the pool is heated pool but it is not heated at all, so we didn’t get to do swimming there. The hotel also have a taxi service for us from hotel to airport in a convenient truck with AC! Overall are good

Was able to make a video. Cannot post that one on Trip app. For this trip to Nepal, I had a driver scheduled ahead of time to make the drive up there in the dark easier. Pay extra if they stay or go down. No need to leave the property, but lovely locals in both road directions. It seems lots of people take their motorbikes up. There’s even college students and bus groups. Some vacant and less expensive hostels, but this location has everything needed. I think it’s a good night or two to stay. I arrived dinner and stayed two nights. All employees wonderful. Binod said Hotel can help arrange driver, but the bus also comes up. Sunrise depends on fog. Good either way.