쉐라톤 코스고다 터틀 비치 리조트(Sheraton Kosgoda Turtle Beach Resort)

We were supposed to stay her for two nights but added another to our itinerary. It's a relaxing and beautiful place for families and friends. The rooms are clean and spacious. Housecleaning is also calling to check if anything is needed . The restaurant has a variety of foods from around the world. The onsite spa has reasonably priced packages and the turtle sanctuary has many sea life to look at.

5 Star hotel in the middle of kosgoda to chill and relax, but don't expect much options in the immediate vicinity

A beautiful hotel and amazing views. We were able to enjoy a relaxing stay in this lovely hotel and explore swimming in the ocean.

Плюсы отеля - очень неплохой завтрак, ужин. Шведский стол. Очень изобильный. Есть и морепродукты , и местная кухня. Очень вкусно. Также хочется отметить традиционное для сети Марриот качество постели. Спалось на нем прекрасно. Пляж в этом месте отличный. Можно спокойно купаться - волны не такие сильные. Всё очень живописно , если пройти налево и направо. Теперь о недостатках. К сожалению, их больше. Персонал очень не вежлив, чувствовалось, что тебе здесь не рады, делают одолжение. Наигранные улыбки. В день выезда чуть позже 12 на несколько минут персонал стал стучаться в дверь и требовать освободить номер. Разве это достойно такой сети отелей ? Когда попытался расплатиться на ресепшн картой Юнион Пэй, персонал сказал, что терминал для российских карт не работает. Хотя, в других местах и отелях на Шри-Ланке всё работало без проблем и удавалось оплатить везде. Такое поведение я объясняю неклиенториентированностью, что опять же, очень странно для отеля такой сети, как Марриот и для сервиса. Также я хочу отметить, что в этом отеле не оказалось ортопедических подушек или любых других подушек - при попытке узнать про эту возможность, мне грубо ответили , что других подушек нет и всё. В общем, за персонал, сервис и его отношение - жирный минус и плохая оценка

Тихий семейный отель. Рядом с отелем нет ни каких активностей.

깨끗함과 서비스는 존재하지 않습니다. 직원은 당신에게서 돈을 인출하려고 시간을 보냅니다. 호텔에서 제공하는 드라이버 레이스에 대해 두 번 지불했습니다. 체크아웃 가격은 논리없이 고객사에서 정함 (객실타입 상관없이 동일가격) 출발 전날 경고 없이 카드에서 인출 조식 요금은 정상 요금의 2배입니다. 경고 없이 세금을 제외하고 표시되는 스파 트리트먼트 가격 DND(방해 금지) 지침을 준수하지 않습니다. 직원이 노크를 하고 방으로 들어갑니다. 객실에 제공되는 중고 슬리퍼. 갑판 의자를 위한 유료 해변 사기를 피하고 5성급 서비스의 모범 사례를 기억하는 데 필요한 지친 숙박!!!

Lovely hotel on the beach and great choice of food . Make sure you go onto the beach and look for Kumar . He was fantastic in arranging trips for us . We went on a river cruise /whale watching trip /train ride including nine arches bridge and a fantastic safari . He was absolutely great and arranged everything at great prices for us . He made our holiday and would 100% recommend him . So honest and showed us local places we would have missed .A beautiful beach and country to visit .

Welcome - we were greeted well on arrival As this was our last hotel on trip we requested for an upgrade. The receptionist said the hotel was full but it wasnt the case when we checked with housekeeping staff. Rooms - The rooms are pretty standard 5 star rooms with partial sea view from the room we stayed in. Service - The room service/housekeeping was very quick and efficient but the service at the pool restaurant was very dull and unwelcoming. F&B - The food and the service at the main restaurant was outstanding. This is what saved our good views on this hotel. The manager was more than eager to serve us well. Pool - The pool is very nice- very big and well maintained Beach- The beach was nothing special. Overall - A decent hotel with tough neighborly competition.

I would like to leave a review about our week trip to Sri-Lanka. My boyfriend and I stayed at Sheraton Kosgoda hotel from 21.01.24 till 28.01.24. The level of service in the hotel is high. We both appreciate everything here: beach, food, staff (is especially friendly), location. I am also grateful to Danish, a friendly guy from Dream Tours. He took us everywhere we wanted and showed the local sights, explained everything. He made our vacation memorable and comfortable. He pleased us with some extra discounts (for example, in Aurverdha center, in front of hotel). I highly recommend him as a reliable local guide. Thank you a lot ❤️