쉐라톤 코스고다 터틀 비치 리조트 후기

숙소 답변: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are truly disappointed to learn that your experience did not meet your expectations, particularly regarding the cleanliness of your room upon arrival. Please accept our sincere apologies for the inconvenience and frustration caused. This is certainly not the standard of quality and hospitality we strive to deliver at Sheraton Kosgoda Turtle Beach Resort.We also regret that your dining experience did not meet your expectations, especially with the seafood selection at the buffet. Your comments have been shared with the respective teams for immediate review and improvement.While we are pleased to know that you enjoyed the beach, we are genuinely sorry that the overall experience left you disappointed. Guest feedback is extremely important to us, and we will use your comments constructively to improve our services and standards.We appreciate you bringing these matters to our attention and hope you may consider giving us another opportunity in the future to provide you with a far better experience.Warm regards,Demi Hewamanna

숙소 답변: 고객님, 소중한 후기를 남겨주셔서 진심으로 감사드립니다. 저희 호텔에서 편안하게 지내시고 투숙 기간 동안 저희 직원들의 훌륭한 서비스를 경험하셨다니 저희도 매우 기쁩니다. 고객님의 칭찬은 저희에게 큰 힘이 되며, 앞으로도 더욱 고객님께 기억에 남는 경험을 선사하기 위해 노력하겠습니다. 쉐라톤 코스고다 터틀 비치 리조트에서 다시 뵙기를 기대합니다. 감사합니다. 데미 헤와만나 드림

숙소 답변: 고객님, 소중한 후기와 추천에 진심으로 감사드립니다. 객실에서 아름다운 바다 전망을 즐기시고 해변에서 편안한 시간을 보내셨다니 저희도 매우 기쁩니다. 평화로운 주변 환경, 잔잔한 파도, 편리한 해변 접근성 덕분에 호텔에서 시간을 보내는 것을 더 좋아하셨다니 정말 보람을 느낍니다. 고객님의 따뜻한 말씀에 깊은 감사를 드리며, 쉐라톤 코스고다 터틀 비치 리조트에서 또 한 번 기억에 남는 해변 휴가를 보내실 수 있도록 다시 뵙기를 기대합니다. 진심으로 감사드립니다. 데미 헤와만나 드림

숙소 답변: 고객님, 최근 저희 호텔에 투숙하신 후 소중한 의견을 남겨주셔서 감사합니다. 전반적인 경험이 기대에 미치지 못했다는 점에 대해 진심으로 사과드립니다. 호텔 분위기와 서비스 일부 측면에서 쉐라톤 브랜드에 기대하셨던 수준에 미치지 못했다는 점에 대해 유감스럽게 생각합니다. 고객님의 의견은 관련 부서에 전달하여 검토 및 개선에 반영하도록 하겠습니다. 평화로운 해변과 조식에 만족하셨다니 다행이지만, 전반적인 경험이 가격 대비 만족스럽지 못했다는 점에 대해서는 유감스럽게 생각합니다. 고객님의 소중한 의견은 저희 시설과 서비스 수준 향상을 위해 끊임없이 노력하는 데 매우 중요합니다. 다시 한번 귀중한 의견을 주셔서 감사드리며, 향후 다시 한번 저희 호텔을 이용해 주셔서 더욱 만족스러운 경험을 제공해 드릴 수 있기를 바랍니다. 진심으로, 데미 헤와만나 드림

숙소 답변: Dear Valued Guest,Thank you very much for your wonderful 10/10 review and for choosing to extend your stay with us. We are truly delighted to know that you and your family had such a relaxing and memorable experience at Sheraton Kosgoda Turtle Beach Resort.It is a pleasure to hear that you enjoyed the spacious and clean rooms, the attentive housekeeping service, and the variety of international cuisine offered at our restaurant. We are also glad that you had the opportunity to experience the spa and visit the nearby turtle sanctuary, making your stay even more special.Your kind words mean a great deal to our entire team and serve as great motivation for us to continue creating exceptional experiences for our guests. We sincerely look forward to welcoming you back again for another unforgettable stay by the beach.Warm Regards,Demi Hewamanna

숙소 답변: Dear Valued Guest,Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed the peaceful atmosphere of Sheraton Kosgoda Turtle Beach Resort and found it to be a relaxing destination to unwind and recharge.Our beachfront location is designed to offer guests a tranquil escape surrounded by nature and the beauty of Sri Lanka’s southern coastline. While the immediate vicinity is intentionally quiet and less commercialized, we are pleased that this added to the relaxing experience for many of our guests.We truly appreciate your stay with us and look forward to welcoming you back again for another restful getaway.Warm Regards,Demi Hewamanna

숙소 답변: Dear Valued Guest,Thank you very much for your wonderful review and recommendation. We are delighted to hear that you enjoyed your stay with us and found our associates helpful and welcoming throughout your visit.We are especially pleased that you enjoyed the private dinner on the beach, it truly is a memorable experience, and we’re glad it added something special to your stay.We look forward to welcoming you back to Sheraton Kosgoda Turtle Beach Resort for another relaxing getaway by the ocean.Warm Regards,Demi Hewamanna

숙소 답변: Dear Valued Guest,Thank you very much for your wonderful 9.5 rating and kind feedback. We are delighted to know that you enjoyed our property and experienced excellent service from the entire team during your stay with us.Your appreciation truly means a lot to our associates and serves as great motivation for us to continue delivering memorable experiences to all our guests.We sincerely thank you for choosing Sheraton Kosgoda Turtle Beach Resort and look forward to welcoming you back again soon.Warm Regards,Demi Hewamanna

숙소 답변: Dear Valued Guest,Thank you very much for sharing such a heartfelt and wonderful review with us. We are truly delighted to know that your Spring Festival celebration at Sheraton Kosgoda Turtle Beach Resort became such a memorable and meaningful experience for you.It is especially rewarding to hear that the Chinese New Year welcome ceremony and the warm hospitality from our associates made such a positive impression from the moment you arrived. Your kind words about the associate who welcomed you with the red envelopes and his warm smile are deeply appreciated, and we will be sure to share your compliments with the team.We are also delighted to hear that you enjoyed spending time at the swimming pool and that Dinesh made your experience even more enjoyable with his thoughtful and attentive service. Your recognition of his kindness will certainly mean a lot to him.It is wonderful to know that you were able to enjoy not only the hotel facilities, but also the friendly atmosphere of the beach and interactions with the local community. Creating warm, memorable experiences for our guests is exactly what we strive for, and your review truly means a great deal to all of us.Thank you once again for choosing to celebrate such a special occasion with us. We are honored to have been part of your 2025 Spring Festival memories and sincerely look forward to welcoming you back again in the future.Warm Regards,Demi Hewamanna

숙소 답변: Dear Valued Guest,Thank you very much for your wonderful 10/10 review and for sharing your experience with us. We are delighted to know that you enjoyed the relaxing atmosphere of our resort and the beautiful beach located just behind the hotel.It is wonderful to hear that you had the opportunity to visit the nearby turtle conservation center and experience one of the unique attractions in the Kosgoda area. Our resort is designed to offer guests a peaceful beachfront escape, ideal for relaxation and reconnecting with nature.Your kind feedback truly means a great deal to our team, and we sincerely look forward to welcoming you back to Sheraton Kosgoda Turtle Beach Resort for another memorable and relaxing getaway.Warm Regards,Demi Hewamanna

숙소 답변: Dear Valued Guest,Thank you very much for sharing your wonderful experience with us. We are delighted to know that you enjoyed your suite upgrade and found the spacious accommodation comfortable and relaxing, especially with the beautiful pool view.It is lovely to hear that you were able to fully unwind during your stay and enjoy the swimming pool each day. We are also pleased that both the breakfast and dinner offerings added to your overall experience.Your kind feedback means a great deal to our team, and we truly look forward to welcoming you back to Sheraton Kosgoda Turtle Beach Resort for another relaxing getaway in the future.Warm Regards,Demi Hewamanna

숙소 답변: Dear Valued Guest,Thank you very much for your kind review. We are delighted to know that you enjoyed the beautiful scenery, our facilities, and the quality of the dinner during your stay with us.Your encouraging feedback means a great deal to our team, and we are pleased that we were able to create a memorable experience for you.We truly appreciate your stay at Sheraton Kosgoda Turtle Beach Resort and look forward to welcoming you back again soon.Warm Regards,Demi Hewamanna