Hotel Nilgiris

Average lodge with vehicle parking. Co-operative staff. Leaking western closet to be repaired.

First of all the property did not have the payment confirmation. They insisted that we have to pay for the stay. However, after much back and forth they took the effort to check on the payment status and confirmed that they have received the payment. The second and most important issue is that while making the booking, showed that that the rate was inclusive of complimentary breakfast. However, this property flatly told that they do not serve breakfast . This was a really a bad experience. The whole onus of sorting an important matter like this should not fall on the traveller.

It is not worth for ac room. Bed was too thin. Room wash neat. Restroom want to clean well. Ok thats all

water leakage, no toiletries, cockroaches in bathroom and in room also. really pathetic stay...not expected 😤

The hotel was neat and clean, but initially we have got a room that doesn't have proper fan. The maintenance of hotel is poor apart from clean. Overall experience was good. Staff were good and responsive for any requirement.

The hotel location was good. Food was very average and also expensive. Room was good. No room service provided. Tv was not working.