Hotel Basera

Rooms are not clean, hotel staff not good, room service and food too bad. If you don’t want to waste your money don’t go to this hotel.

Poor service. Noone attends your calls after 11 pm on reception. No power back up connection for geyser. In case of electricity cut can't take a bath. Staff is not responsive.

Property is good, ample space is there to park the vehicles, rooms are clean and tidy with hill view. But, food ordered in the restaurant owned by the hotel is not recommended.

Hotel basera owner said to me that they will refund me 50% but they didn’t they refund me only 930 rupees

I enjoyed very beautifjul stay at hotel basera. Services of hotel basera is very excellent. Location of hotel is very nice and natural beutty. Really enjoyed beauty nature.

First attempt interaction with owner is pathetic. Secondly walls of room having fungus and dark spots and foul smell in washroom which impacts room as well. No hygiene and no toiletries. No electric kettle in the room and denied providing tea before 8 am.

Hotel staff is not good, hotel isn't near to mall road it is not 3 star hotel which they was shown in mmt, washroom is not good

It was my second stay in hotel basera, mussoorie. It was amazing. Rooms are neat & clean well furnished. Staff was also very cooperative. My kids were enjoyed table tennis at hotel basera. Food is also superb. Thanks. No thanks

Poor experience. Washroom not clean or well maintained. Bed linens had spots and hairs. Water geyser wasn't working both evenings during our stay, multiple calls to reception didn't work. Personally visited the reception 3-4 floors above first day and complained in mmt to get it working. Food was good though, and location near center.